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Join 875+ users reviewing Vagabond Shoemakers. Read verified ratings and real customer experiences on vagabond.com before you order.

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4.3 / 5

Average user rating

875

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vagabond.com.

Score

4.3

out of 5

Great

875 Reviews

5

70%

4

3%

3

2%

2

3%

1

22%

Brands may not incentivize or pay to hide reviews.

vagabond.com Reviews

Read real experiences from customers of vagabond.com.

Brands may not incentivize or pay to hide reviews.

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A

Agne Dowzer

April 13, 2026

Very high quality shoes

Very high quality shoes, last for years & never let me down

S

Sofiia Leshchymenko

April 9, 2026

good client see

good client service

P

Pamela Roumpedaki

April 7, 2026

Excellent customer service through…

Excellent customer service through Whatsapp platform. A real human not a bit. I resolved my order issue super fast.

D

Daniella Dobos

April 6, 2026

Very fast help provided

Very fast help provided through customer service! The issue was solved within a few minutes!

M

MeggyTabiri

March 30, 2026

Excellent customer service

Lucy was very knowledgable about the products and had a lot of patience when answering questions!

E

Erzsebet Koteles

March 29, 2026

Excellent service

Excellent service

J

Jasmina Kosić

March 27, 2026

The sneakers arrived quickly and…

The sneakers arrived quickly and exactly as described. The overall build quality feels solid—materials are well finished, and nothing looks or feels cheap. They’re comfortable right out of the box, with good cushioning and support, which makes them suitable for longer walks as well as everyday use.Sizing runs slightly small, so going up half a size was the right decision in my case. The exchange process was handled smoothly, and the refund for the returned pair was processed without issues. Communication with customer support was clear and efficient throughout.Overall, a reliable product backed by professional service.

J

JoDa

March 26, 2026

Great Customer Service

Super quick, easy and kind customer service! Id say one of the best I have experienced. I had a minor issue with the strap on my Loafers and they were very helpful and offered different options for me to choose from to help me with my problem. 10/10

H

Hannilyn Tupas

March 26, 2026

customer service was helpful

customer service was helpful

G

Gineke Koot

March 23, 2026

Beatiful quality shoes

Beatiful quality shoes, and great service! Free retour because the boots I received were one size too small. I’m still waiting to receive the new ones. But kind service, so I would buy here again!

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