vanityplanet.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 8,759+ users reviewing Vanity Planet. Read verified ratings and real customer experiences on vanityplanet.com before you order.
Related articles
2.4 / 5
Average user rating
8759
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vanityplanet.com.
Brands may not incentivize or pay to hide reviews.
vanityplanet.com Reviews
Read real experiences from customers of vanityplanet.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Mary McDonald
January 8, 2025
Don't buy the Vanity Planet Hydrating…
Don't buy the Vanity Planet Hydrating thing-it gets attached to your skin and you can't get it off. It leaves marks. I want to send it back but bought it awhile age and just tried it. Terrible!!!!!! Just threw it away!!
Zali
August 24, 2024
If I could give them 0 stars I would
If I could give them 0 stars I would. I have been waiting 3 YEARS for my facial brush cleanser replacement to arrive. I have followed up by sending multiple emails checking the status only to be told repeatedly that I should expect it soon. My most recent follow up emails have received no replies.
Jess
November 27, 2023
I ordered 3 items
I ordered 3 items. I contacted the customer service by email. Told them I the box only contained 2 of the 3 items. Provided pictures and filled out the form they gave me. Told me there was nothing they could do and to contact my local post office. How will the post office help me if the item was never in the box to begin with?
Elba M
June 27, 2023
Vanity Planet- Scam
I recently placed an order with Vanity Planet and was eager to receive the product I purchased. However, upon delivery and subsequent opening of the package, I was dismayed to discover it was empty (just brown packaging paper). The product I paid for was not inside, despite the package being well-sealed with no visible signs of tampering.I searched for a customer service number, and it went to a voicemail. Upsetting after waiting for a few weeks for the products.
Tiffany Shell
May 17, 2023
This company is a scam, no refund, no help
This company is a scam. Do not waste your time and money. They do not care about their customers they will keep responding and apologizing being very polite, but will not resolve your issue. It’s been over a week and their product is never in stock so that I can buy replacement heads and to be honest from the other reviews, I don’t think they ever will be. They sent me an email supposedly so that I could buy them and it was out of stock so they did nothing and when I tried to ask them about it, they haven’t responded.
NicoleReloaded
April 20, 2023
NO REFUND UNAUTHORIZED PURCHASES BAD CUSTOMER SERVICE
(#VP2696551 Senia + Exfora + LEDA Bundle Blue 250.00 Refund needed)Vanity Planet Transaction for 545.55 was charged to my card last month , due to a glich on Vanity Planet System . I automatically contact customer service to rectify the UnAuthorized Charges. I was told the order couldn't be canceled,to refuse all packages with carrier and or contact for a return label to ship back. I followed all instructions provided by Vanity Planet. I refused all packages through UPS & Requested a refund label for one item. Keep in mind this was a UnAuthorized Purchase. But because I have done Businesses with Vanity throughout the years , I figured that incident would be rectify in a timely manner. Unfortunately Vanity Planet customer service isn't pleasant at all. Vanity Planet customer service use to be prompt and awesome, I am sad to say today it needs allot of work. You only can communicate through email because the 1-800 number is voice message only "Sad" and very disappointing. I need a total refund in adding up to 545.55. I have only received a partial refund with has taken almost a month. The remaining refund is:Refund Needed Senia + Exfora + LEDA Bundle Blue 250.00 Order #VP2696551 . I provided screen shots and tracking for all Unauthorized items & Everything has been refused & returned to Vanity Planet. At this point I feel robbed as a customer & broken hearted because I Loved Vanity Planet. It's a shame that Vanity Planet treats there customer this way. I Pray that Vanity Planet steps up its Customer Service Because there Business won't survive in the future treating honest paying customers this way. Trying to rectify & recieve a refund for an Unauthorized Transaction for 545.55, has caused me serious stress , anxiety and financial duress. I have emailed Vanity Planet over 35 times providing proof of tracking, screen shoots and every necessary documentation needed for a refund. I will also be doing a Vlog on all my social media platforms about my experience.
D “SquarePeg” C
March 5, 2023
I had a great experience with Vanity…
I had a great experience with Vanity Planet. I ordered a facial steamer and when I purchased it, it was back ordered and the listing said it would ship out at the end of the month. I emailed after about 2 weeks just to check to see it they had a date that it would ship, and I heard back from someone in customer service after only a couple of hours. They were very helpful and courteous. I received test alerts about the shipping and my order arrived when they said it would. The steamer works perfect!
Lo
February 19, 2023
Poor communication and customer servicd
I ordered the facial steamer and brush at the beginning of January. I received a shipping notification stating that BOTH items had been sent out and would arrive in a couple of days. I only received the brush. When I reached out to customer service they informed me that my items would be sent out separately and that they would be sending out a shipping notification shortly. After a week I reached back out to tell them that I had not received any updates regarding my order. They admitted that they had supply issues and the didn’t expect to have the steamer back in stock until February. Overall I’m very disappointed with my experience in this company and will not recommend them to anyone.
varshsini varatharajan
February 14, 2023
VANITY PLANET SUCK I ORDERED A FRIDGE A…
VANITY PLANET SUCK I ORDERED A FRIDGE A SCALE AND A MIRROR AND THE ORDER DID NOT COME IN SO THEY MADE ME SIGN FORMS ANS SAID WAIT 5 days still nothing I bugged them and now they are like reach out to the delivery company yourself! You guys give gross customer service
Tyler Trantham
December 20, 2022
Absolutely Terrible.
I did not receive anything I originally ordered. Absolutely horrible experience. I wrote emails for WEEKS and was ignored about my order. Customer service is God awful, wish I would’ve read reviews before buying from the company.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).