veltra.com Reviews
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2.0 / 5
Average user rating
813
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for veltra.com.
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veltra.com Reviews
Read real experiences from customers of veltra.com.
Brands may not incentivize or pay to hide reviews.
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Jay
January 12, 2026
this company is a bad idea
this company is a bad idea. worst tour i have had in my life and they don't even know who ran the tour. they sell packages without any type of quality control nor knowing who ran the tour. submitted review after the tour on their site, they don't publish them anyways.
Nicholas Dachtler
August 15, 2025
Hot smoky trash
Hot smoky trash. None of my sumbitted requests were accepted. Have had better luck screaming at a wall.
Trustedsource
November 19, 2023
A simple question
A simple question: How is this company *still* in business? From misleading (I'm being kind) offers, to booking debacles, to horrible misadventures, to terrible customer service which makes refunds impossible.A simple answer: Avoid this mess at an all costs. If not, you might avoid the stress and frustration by simply burning a few thousand dollars in your back yard.
Abi
November 8, 2023
Excellent service
Excellent service. Was able to buy tickets that I could not have bought otherwise due to the language barrier. When I got to the show my tickets were ready and waiting. Had no issues with payment etc and received plenty of info in the email and reminder email. Many thanks
Mark
November 1, 2023
Don't !!
Don't !!! I booked an event through this unreliable company to go on a river cruise in Kauai. I gave them several days advance notice I was sick. NO REFUND!
billy reeder
July 10, 2022
Beware
Booked an activity on Maui . Checked availability on their site . Gave all my personal info such as credit card number, address and contact info. Didn’t seem to be any problem with availability on the boat on selected dates . After the trip was booked and confirmed, I received an email saying it was declined due to availability. Although my card was never billed, it was a disappointing experience. My question to them is don’t you even know if the boat was full to start with ? Why take all my info and then decline ? Seems a little wishy washy and sneaky.
Tokyo Mommy
September 4, 2021
I have used Veltra twice for snorkeling…
I have used Veltra twice for snorkeling trips in Okinawa. Everything was absolutely flawless! The companies I was directed to were wonderful and the tours were worth the price. We had absolutely no problems at all and were very satisfied with the experiences. I would use Veltra as my go to from now on!
carmen tutor
August 10, 2020
GREAT TOUR
THIS HORRID COMPANY HAS BEEN SENDING ME MESSAGES IN JAPAN FOR OVER 1 YEAR ON A WEEKLY BASIS. I DO NOT SPEAK JAPANESE.I USED THEM FOR A TOUR THROUGH MY HOTEL.I HAVE EVEN SENT THEM MANY MESSAGES AND I HAVE BLOCKED BUT THE MESSAGES STILL COME - DO NOT USE THIS COMPANY!
Stannous Flouride
January 30, 2020
Booking a Hawaiian vacation on the Big…
Booking a Hawaiian vacation on the Big Island I had no idea that Kona & Hilo are on the opposite sides of the island and several hours apart by car.I signed up for several tours that would have required 2 hour trips and the Veltra staff made sure I knew that so that I could change my plans.They could have just taken my money and let me learn the hard way but several people went above and beyond to save my vacation!
Sophiie Bruel
December 19, 2019
Bad experience
Bad experience, they cancel the activity and then release it so I need to pay for it but i had already an another one order so I paid twice...
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