vitamix.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 56+ users reviewing Vitamix. Read verified ratings and real customer experiences on vitamix.com before you order.
Related articles
2.2 / 5
Average user rating
56
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for vitamix.com.
Brands may not incentivize or pay to hide reviews.
vitamix.com Reviews
Read real experiences from customers of vitamix.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
DEBBIE
April 9, 2026
Dissapointing
I am so disappointed with my Vitamix. I owned the previous one for over 10 years and the motor still worked fine but the container was getting foggy and the blade dulled so I just thought I would buy a new one. HUGE mistake. The new model stops frequently, food gets caught under the blade, and it’s much less powerful than the original. I don’t understand why they screwed with such a great appliance. The new version is awful, don’t buy it.
customer
April 8, 2026
No more
Admittedly I had two Vitamix blenders (in two locations), which lasted for years. However, the most recent model I bought in July 2025 lasted only 3 months before it broke down. The parts look and feel more flimsy and “plasticy”. The problem was with the motor. Customer support is an exercise in patience. You have a small window with their opening hours, no pickup service. I brought the blender - they could not find the problem, despite keeping it over a week. No temporary replacement of course. Gave the machine back to me. It broke again. Same process. Another week without my extremely expensive blender. Finally they give me a replacement, different colour, which I could live with. But how hard can it be to find the same model. Also, it came back without the jug. More messaging and chasing. And note: If you move home with your blender to a different country, they will ONLY repair it in the country of purchase. This is the very last Vitamix product I have ever bought.
Peony Ling
March 17, 2026
I am taking Vitamix and their repairs…
I am taking Vitamix and their repairs contractors to claims court. They stole my unit, claiming it was lost upon receipt. A basic replacement was offered which doesn't meet the original unit's specs. They are rogue with imbecile personnel.
Ali44
January 25, 2026
Over hyped, over priced, inadequate.
Without doubt, this is the worst blender I've ever owned. It refuses to blend even a fairly liquidy pate, to which I've had to add MORE liquid, and it STILL won't blend. What is the point in paying this much money for a machine which requires this much babying? I'm going to have to sell it, and get a better (and vastly cheaper) blender instead. Have been looking through reviews, and there are blenders out there for a fraction of the price, that don't conk out over a few cashews that have already been soaked for 24 hours. Ridiculous. I even bought the tall jug, separately.
E Schultz
January 14, 2026
HUGE FAIL! Do not trust!!
HUGE FAIL!! DO NOT TRUST! We loved Vitamix and had very good experience with ours so bought one for our daughter. The brand new machine broke nearly immediately and they insisted on repairing instead of replacing it and when it was returned repaired it broke instantly again. They refused to replace it and it has spent more time being repaired than being used. THIS ONCE GREAT PRODUCT SHOULD NOT BE TRUSTED! CUSTOMER SERVICE IS A TOTAL FAIL.
Britt
January 14, 2026
Disappointed- machine doesn’t work
This is a great machine and I was so excited when receiving it for Christmas last year, brand new. However I was seriously disappointed when upon my first use with it it threw up a code for overheating when there were plenty of liquids. I did trouble shooting with customer service and instead a replacing a faulty machine, they repaired it so I now have a refurbished machine for the same price as brand new. It worked once since it has been repaired but now it throwing up a new code and will not even allow me to use it. I explained the situation to customer service and the best they can do is repair it again. I am seriously disappointed and this has been very inconvenient for me as it takes 2 weeks to get it repaired. I dont trust that it won’t just break down again a third time due to a faulty circuit. ***BEWARE****
Hollander
December 11, 2025
Very powerful motor
I've had my Vitamix for years: it truly has a powerful motor. I never invested in kitchen machines, in fact I don't even have an oven or microwave, but the Vitamix is the one item I invested in - and can't do without. I've used it countless times over the years. Prior to that, I had bought a 25-years old Vitamix from an online marketplace that still worked quite well. Unfortunately my Vitamix did stop working once in the years I used it, and the EU customer service was not very receptive at the time. Luckily a family member (engineer) managed to discover and solve the problem with a replacement part. But that was somewhat disappointing and not very reassuring - I likely wouldn't have managed to get the machine to function again without his help. 10+ for the machine; not very impressed with the customer service.
Dayday 6.0 Hass
December 8, 2025
Vitamix is by far the worst blender you…
Vitamix is by far the worst blender you can invest in. DON'T waste your money! My has given me a problem since the second week I purchased it. The second week it started to smell burnt like it's going to catch on fire! I'm thinking because I had Warranty it would be OK ..I called customer service and the worst part they had me ship it to them to get checked and fixed instead of replacing my machine. They sent it back to me and said it's been fixed and I will no longer experience that problem. Four days later, I'm experiencing the same burnt smell. It was so hazardous I was afraid to even turn on my machine. I have small children so I was afraid that it was gonna just blow up. I called customer service again and let them know the problem. They offered again for me to send it to them to get checked and fixed.. I had no choice but to send it in again. They sent it right back to me and told me they have fixed the problem again and even changed my canister. Still a week later I had the burnt smell. This was exhausting. My family members have a ninja and never had a problem with it. I'm sorry, but I do not recommend Vitamix to anybody. They say they have a warranty for seven years but will not replace your blender. They keep giving you the role around to send it back to them to get fixed. No one has time to keep sending it back. I will never purchase a Vitamix as a gift for anybody or recommend it to any family or friends. Especially due to their bad customer service. My Next reminder will be the Breville Super Q™ Blender. They have really good reviews on that blender.
Louise J
November 29, 2025
My main blender container finally got a…
My main blender container finally got a crack after 30 years of use. Ordered a new one online and received it promptly. Love this company and product.
Mercedes
November 21, 2025
Excellent Customer Service but Needs More Power
Excellent Customer Service but I though that the blending power would have been higher. I had the blender for a few months when my stand mixer vibrated and fell off the counter taking the Vitamix with it. I called customer service to arrange the repair and they said that they will fix it for free as a one time courtesy, EVEN THOUGH IT WAS MY FAULT IT BROKE. I was blown away and really appreciative of that.I just had a poor experience with a company whose product failed and I wrote a poor review. But it occurred to me that we should write both the good and bad reviews so I hopped on to write this past experience.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).