wantable.com Reviews
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4.3 / 5
Average user rating
2135
Total reviews
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wantable.com Reviews
Read real experiences from customers of wantable.com.
Brands may not incentivize or pay to hide reviews.
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Hannah
April 11, 2026
I went to their website to look at…clothes
I went to their website to look at clothes, I signed up so that I could see what my stylist would pick. I canceled the order, wantable to confirmed the cancellation. I then get sent a box of clothes that I do not want. I attempt to return it, their return service said that they picked up my package, but they did not. I communicate this to them multiple time, they confirm that my card will not get charged. While out of the country on vacation I get charged $700 on my credit card— honestly for pretty bad quality clothes that are not worth $700.Wantable didn’t respond for six days. Honestly is this a scam? Still have the bag of crappy clothes and wantable hasn't done anything to help except charge my credit card 700.
Chelsea Del Pape
April 11, 2026
Wantable has stolen my money
I canceled my order within less than 24 hours of placing it, yet it still came anyway. I tried to get a return label from their customer service so I didn’t have to even open the box, that was a pointless route to take as the representative didn’t give me any accurate information. I finally opened the box the retrieve the return label, found out I had to transfer everything to a shipping bag (fine, whatever), so I lifted everything, including the tissue paper surrounding the stack, and put it straight into the shipping back. I didn’t even look through the items, for I didn’t want any of them. My husband took the bag to USPS on March 18, 2026, received a confirmation receipt, and I hoped that would be the end of it. On March 25, 2026, I received a charge to my credit card for $64.38 and an email receipt telling me I was charged for a clothing item that I didn’t keep, as I didn’t keep a single item. I emailed customer service again and provided all of my information so that this error could swiftly be corrected. The last time anyone from Wantable has responded to me was on March 30, 2026 and today is April 11, 2026. I have emailed several times for a resolution and have received nothing in response; the charge is still on my credit card. Stay away from Wantable!
Lynda Holmes
April 9, 2026
Customer Service FAIL
I ordered a Jean style paid my money and then was notified the order was canceled. When I called to find out what the issue was all I was told is that the computer stated they couldn't sell to me. When I questioned the representative further she said that was all they knew and no one in the entire company could tell me why I was "black listed". I tried calling several more times and was given the same song and dance. I was really excited to try the service but if this is an example of their customer service I guess I don't really want to use the service.
customer
March 24, 2026
Fool me twice... Do not trust their promotional offers or billing!
This is the second time I have had the exact same billing nightmare with Wantable. The first time this happened, they eventually refunded me and offered to waive my styling fee if I gave them another chance. I deeply regret doing so.This time around, I received a promotional email for $25 off any items I kept. When I went to check out, the $25 promo would not apply. I contacted customer support, and they assured me they were redirecting my request to their team to manually apply the extra $25 credit. Instead of fixing the issue, Wantable charged me the full amount for the edit before the credits ever posted. To make matters worse, my shipment was missing an item entirely (the Sage Off Shoulder Pointelle Sweater). I have returned everything that was actually in the box, yet I am once again having to fight with customer service to refund my money and delete my account. Their system is broken, and their promises to manually fix billing errors are empty. Save yourself the headache and avoid this subscription service.
Jennifer
March 19, 2026
I loved my 1st fix
I loved my 1st fix. I kept most of the box. They nailed my style right off the bat
Jenny K
March 8, 2026
Great Experience All Around
The response time with Wantable when you have questions is super fast. They are also very helpful. I’ve ordered and kept so many clothes that I love. The styles are fun and returns are easy. I have ordered from them numerous times and will again. I have never had any issues and will order from them in the future.
Victoria Johnson
March 6, 2026
Poor Quality and Poor Customer Service
I received several orders over the past few months. Recently I noticed that a sweater I bought from Wantable had a large hole in the seam under the arm, rendering it unwearable. I had only worn it twice previously and washed it once following the care instructions. I emailed them several days ago and initially received a reply saying that they were escalating my complaint. Since then I have heard nothing. I am really disappointed in the quality of the item as well the lack of response to my complaint. I have cancelled the subscription service and will never buy from Wantable again.
Laura Schauland
March 4, 2026
Terrible customer service
I ordered a box from Wantable last month and received a beautiful green sweater that I was truly excited to wear. The tags that were on the sweater were put on the sweater in a way that the fibers of the sweater got stuck in the safety pin. When I could finally remove the tags, a hole was left in the sweater, which bummed me out. It was an $86 dollar sweater that I already agreed to keep and now I couldn’t wear it. I reached out to customer service to see what they could do and sent pictures of the damage and asked for a new sweater or a refund. I got a reply immediately. They were going to look into it further and let me know how they could help.I waited more than a week for them to contact me, no answer. So I reached back out again to ask about a replacement or a refund. The reply I got was apologetic, and “Rebecca” was going to escalate my issue. I still had to wait for a resolution though, which kind of irritated me.I waited ANOTHER WEEK. Still no response. I sent yet another message to customer service and got another apologetic response from “Rebecca” saying she was going to escalate my message to another team with the highest priority. I sincerely doubt I’ll get any of my money back and I won’t get a new sweater either.Why is it so hard to treat your customers with respect? You sold me a damaged product, either replace it or give me my money back, this isn’t hard. I cancelled my membership and will never go back to them again
Sara
February 28, 2026
Awesome Experience
Everything has been great! I’m a fan!
Kathryn
February 25, 2026
Loved the clothes.
Loved the clothes.. Some can be a little on the pricey side but well worth it.
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