wards.com Reviews
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Join 169+ users reviewing Montgomery Ward. Read verified ratings and real customer experiences on wards.com before you order.
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1.2 / 5
Average user rating
169
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for wards.com.
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wards.com Reviews
Read real experiences from customers of wards.com.
Brands may not incentivize or pay to hide reviews.
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Envy Dior
March 25, 2026
I do not I repeat I do not recommend…
I do not I repeat I do not recommend this service they are scammers and robbers
Edna
March 24, 2026
I don’t owe this company anything but…
I don’t owe this company anything but yet they’re trying to charge me over $1000. What a rip off stay away from this company don’t even put your information in it goes then they’ll say you owe them something. Wow this company needs to be shut down.
marsha rankin
March 21, 2026
I have been ordering from Montgomery…
I have been ordering from Montgomery Ward for a while now. But the other day I was going to order something that was light as a feather....the shipping was more than the item. No Way. I will continue shopping else where.
Clint Reep
March 20, 2026
I ordered a NEW product for a gift and…
I ordered a NEW product for a gift and was sent a USED bottle of cologne missing the cap, about 1/3 of cologne used and in a box labeled "TESTER NOT FOR SALE". I STILL HAD TO PAY $50 for a tester bottle of $20 cologne. Wards WILL NOT make this right and I paid for the crappy used product to keep my credit good. Shitty company stay away.
Connie Tuttle
March 6, 2026
I placed an order for two tablets from…
I placed an order for two tablets from montgomery wards scam buy now and pay later I got a. Email from them which I still have that said if I made a down payment they would ship my item i was thinking 50 maybe 100bbucks as soon as I gave them my card number they took the whole amount off 636 dollars and something I live on a fixed income I'm on disability and I have bills and a terrible habit called eating so I called them the lady on the other end told me that it was just a 50% chance I get my money back I've emailed them 5 times and my bills are due and no way to pay them you guys be careful would be careful about giving your card number online you may just find that they have taken most or all of your money
Letha Elder
February 4, 2026
I accidentally payed them 542.00 which…
I accidentally payed them 542.00 which was my light bill money, I called them several times and was told they will refund my money back, I never received received my money and my light got cut off in 40 degree weather with my Daughter and grandkids I will never order again with theses lying people.
Orito Betancourt
January 21, 2026
First and foremost
First and foremost, the prices can be extremely high. I never had issues with customers service. Delivery charges are high as well. At times delivery can be an issue. The tend to take long to when shipping items. I stopped shopping from here. I went with Affirm, After Pay , and Klarna.
Reanaa
November 5, 2025
Shipping costs are excessive
Basic shipping was over 20 bucks for something that weighs 4 ounces and took 2 weeks to arrive. That is INSANE. Furthermore in the questions section 4 people asked if the item could be outside. 3 of the answers said yes and one of the answers said no.
Brad Scott
October 31, 2025
Incompetence at its best
It would not allow me to give no stars, these people are the most incompetent I’ve ever worked with, they shipped two shipments to my old address even after I talked with them on the phone, also I put the correct address when I ordered, then had the nerves to send a letter saying I can pay up front full price, what a bunch of morons working for this company, stay away from these morons.
James Marcum
September 22, 2025
I bought a vaccum from Wards
I bought a vaccum from Wards. It stopped working a month later. I bought warranty in case something happened. It stopped working g. I called Wards they said I needed to call the warranty people I did. They said it fell under the 60 day rule and Wards should send me a new vaccum and return the one I have. I have called 3 other times. One lady was trying to resolve but never called back. I thought they had good customer service. They dont. Please do not buy from them I was ripped off. I am disabled right now I have no vaccum. No one will help.
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