wordans.com Reviews
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4.1 / 5
Average user rating
1683
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for wordans.com.
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wordans.com Reviews
Read real experiences from customers of wordans.com.
Brands may not incentivize or pay to hide reviews.
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Tarra Maruyama
April 6, 2026
Very fast and accurate shipping and…
Very fast and accurate shipping and customer service response time. Received my order the day AFTER I place it! Thanks to Stephan for assistance with my ordering question as well.
Natalie Pournyn
April 6, 2026
First purchase
First purchase. Got 10 t-shirts of various brands/colors. Got confirmation of purchase right away. A day later got an automated message that 1 of the items not available, so was provided a voucher instead. Reached out to support to say didn't want a voucher - rather a different color or a refund. Heard back within 24hrs from Stephan with a very polite message saying order already at different stage - so couldn't get a different color, confirming refund will be issued. Satisfied with shopping, irdering & customer experience so far. Can't wait to see the quality of the t-shirts.
Iain McDade
April 4, 2026
They are very quick to respond when you…
They are very quick to respond when you have a $1000 sat in your cart & you are yet to purchase, but you get no response when you've lost a box of 100 Next Level 3600 crew necks even after sending the three emails
tom h
February 17, 2026
If you think you should, let me tell you why you shouldn't
I bought a small size Bella + Canvas sweatshirt when I attended a minor league basketball game recently. I am small so finding clothes that fit can be a problem. When I say fit I mean that the seams at the shoulder stop at the shoulders, the sleeves end at the wrist and the bottom hem of the shirt ends an inch or two past the belt buckle. In essence, I don't like sloppy and I know the difference. Anyhow, I really liked the quality of the sweatshirt and the way it fit, so I searched for it online and found it on Wordan's website. They had a fair price, so I ordered 6 of the exact sweatshirt I owned in the exact size, though different colors. Conveniently, and novel to me, I was able to pay with my Amazon account. (Thats where the any similarity to Amazon end).I was impressed when the sweatshirts arrived the very next day, but was sadly disappointed when I tried them on. There was no part of these sweatshirts that was sewn right. Unlike what I own, the shoulder seams went down my arm a few inches, the sleeves were at least 3 inches too long, the bottom of the sweatshirt went well past my waist and, worst of all the hoodie part was enormous, it looked more like a cape than a hoodie. These sweatshirts were everything I despise in clothing, sloppy and ill fitting. I checked the tags and though they said small and Bella + Canvas, they clearly were nothing like the one I owned. I began to suspect if they were even Bella + Canvas thats how bad they were.Obviously I wanted to return them, but this is not a normal process like most companies. With Wordan's you have to get approval. This took a few days, and they sent a label and buried in the small print is the fact that they charge a 20% restock fee and return shipping. On my $145 purchase this amounted to $36. Additionally, and worst of all, they received the sweatshirts back in a few days but they took a full month to refund!Stay away far far away from Wordans USA! If after reading this you choose to do business with this entity, know that you were warned.
ABBA
February 11, 2026
Still waiting for a refund on an item I…
Still waiting for a refund on an item I purchased 2 months ago. Brutal
Lenise Chege
January 27, 2026
Ross was amazing
Ross was amazing! Even when other employees weren’t helpful, Ross picked up the slack and made sure to follow up. If it wasn’t for him, I would’ve given 2 stars.
Deseray Alcorn
December 15, 2025
I absolutely love this company
I absolutely love this company. I've always received my items quickly and on time. I appreciate getting updated when my package has been prepared and shipped. I rarely have any issues with my packages, on my last package i was missing an item but with the help of Jade i was able to receive my missing item only 2 days after making my request. I appreciate Jade's quick response to the situation. It made it very painless. Jade is very professional and easy to work with. Jade adds another reason to why I love this company, I appreciate the quality and great communication this company provides. Very easy to work with. Thank you!
Michelle Sanford
December 15, 2025
Great Customer Service
I had an excellent experience with Wordans. They have great products and are always helpful when problems arise.
billy johnson
December 7, 2025
I will love to pay you more than anything else to pay cause
I will love to pay you more than anything else in my life
Nike D.
November 29, 2025
Great experience
The woman that helped me was great. She got back to me right away after I contacted them to do a return. I thought they were going to give me a coupon but instead they refunded my credit card.
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