worldrugbyshop.com Reviews
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4.3 / 5
Average user rating
400
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for worldrugbyshop.com.
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worldrugbyshop.com Reviews
Read real experiences from customers of worldrugbyshop.com.
Brands may not incentivize or pay to hide reviews.
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Gregorio Chavez
March 10, 2026
Jasmine made the process smooth and…
Jasmine made the process smooth and simple. I had a great customer service experience working with her and the ability to customize fully was awesome to have. The jerseys have held up well and look great. We would absolutely use your services again. Especially with a representative like Jasmine. Thank you.
Lauren
December 30, 2025
Best place for quality rugby gear
Best place for quality rugby gear! World Rugby Shop always has what I need at a reasonable price. Their customer service is the best- Jess is super knowledgeable has helped me find the right fit several times!
Adrienne Watson
December 29, 2025
#1 Spot for Ruggers
From the team sales side to customer care and all around. This team is so superb and unique to say the lease. They are passionate about the product they carry and knowledgeable to boot. Repeat business forever and always.
Dunslay Casson
December 22, 2025
AVOID THIS COMPANY
This company informed me that they had sent an order confirmation - nothing. They informed me that the order had been delivered - nothing. On contacting them, Jess who appears to give the same answer to all problems was asked for the following:Confirmation of the orderThe courier company they usedA copy of the photograph to confirm deliveryI might try and get in contact with them to see if they can shed any light. Doubtful it must be said given their reputation. There has been no response from Jess.This company took over £74 from me and no fail to even answer emails.This amounts to fraud in my view.AVOID THIS COMPANY.
Noa Pennington
November 6, 2025
Awful service
Awful service! Order lost, replacement never arrived, and now they ignore all my emails.
Cam
November 3, 2025
Good Stuff
Customer Service and order processing were timely and communicative
Mira
October 7, 2025
Great Sales Team!!
Jasmine helped us order new balls for our rugby team. It was a very smooth process and we were able to get a discount as well as use our tax exemption without any issues. The balls came so fast so we were able to use them much sooner than we expected! She also followed up just to make sure everything went well and to see if we needed anything else.
Lauren Peeler
September 11, 2025
Good training balls and match ball
Balls were of good quality, the sales rep was incredibly helpful in the sale. I will be buying again!
Christopher Kretzman
September 10, 2025
Quick & professional responses
Quick & professional responses. Helpful with specific requests
MICHAEL CRESSLER
August 6, 2025
Great service and timely delivery
Great service and timely delivery. They did great and we got exactly what we asked for.
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