yarn.com Reviews
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Join 141+ users reviewing WEBS - America's Yarn Store. Read verified ratings and real customer experiences on yarn.com before you order.
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4.4 / 5
Average user rating
141
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for yarn.com.
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yarn.com Reviews
Read real experiences from customers of yarn.com.
Brands may not incentivize or pay to hide reviews.
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Lanie
April 11, 2026
I was looking for an "out of stock"…
I was looking for an "out of stock" ball of year. While they did not have it, they encouraged me to check back in a couple of weeks. Such an amazing yarn store. A candy shop for knitters. I travel 2 hours to visit the store but they are wonderful online.
Adiaha
April 10, 2026
Great Online Yarn Store
I have placed several orders with the Webs site and have always had a positive experience. I continue to use the site as a reference because the pictures on their site are typically true to the actual color. I appreciate that.
Sherri Wiegman
April 7, 2026
I treated myself to some addi needles…
I treated myself to some addi needles to knit myself a Norwegian resistance hat. Received the needles and the yarn; followed the pattern instructions and my hat is big enough for Paul Bunyan.Contact WEBS yarns.com and asked for help to figure out what I did wrong. Worked with a Kate S. who understood my dilemma and said she would get with her fellow team members to figure this out.The next day I had a response from Kate and my problem was wrong sized needles and Kate et al recommended the right size. In full disclosure, I did not ask yarns.com prior to purchasing what the proper needle size should be.In the times we are currently in where people say they will do something and then do not follow through, I truly appreciate the help and advice I received from WEBS yarns.com.P.S. The yarns I bought from them are beautiful!
Karen Reimels
April 7, 2026
This store has gone dignificantly downhill
Once a year or so we make the long drive to the webs store. However - our last trip in January was extremely disappointing. The warehouse deals area had significantly less product - I'd estimate 20% of what they normally had. The great variety of yarns in the regular was decimated - again empty shelves, very little malabrigo, no high end yarns and just overall sad. I'll pass. They never were a local yarn store (too big ) but now they are on pat with Michaels
lisa noujdina
April 4, 2026
Excellent gorgeous yarn
Excellent gorgeous yarn, and very attentive customer service- I look forward to shopping here again for future projects :)
LBskis
March 20, 2026
Webs has the best selection of yarns
Webs has the best selection of yarns. More than that, their customer service is so very helpful & friendly!!
Gina
March 10, 2026
Great source for yarn and knitting…
Great source for yarn and knitting products. Frequent sales. Customer Service is still very good.
D. York
March 6, 2026
Hank Bot was useless- get a customer service rep.
Julie was very helpful in answering the question that I had regarding a knit top that I was hoping to obtain a crochet pattern for. I appreciated the link provided so that I could browse the crocheted tops to find an alternative.
Brenda
March 6, 2026
Webs and I have gone back many years of…
Webs and I have gone back many years of wonderful service and a growing list of natural fibers. I also purchased 2 spinning wheels, 2 floor looms and knitting tools for the quality. When I experienced a recent shipping disaster the support team at Webs did all to resolve the issue. There’s a reason to put trust in a company that actually acts on your concerns. I will always pick Webs first for their selection of natural yarns !
LimeyDi
February 27, 2026
Speedy helpful response
I needed availability and delivery details and received a helpful response at once. This helped me place my order, and at a very good price
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