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Join 78+ users reviewing Zoe Lev Jewelry. Read verified ratings and real customer experiences on zoelev.com before you order.
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3.6 / 5
Average user rating
78
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for zoelev.com.
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Read real experiences from customers of zoelev.com.
Brands may not incentivize or pay to hide reviews.
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Jade Small
April 8, 2026
I ordered my personalised necklace and it is so small yoy can barely see the letters or the diamond on it. The chain is extrnely thin and doesn’t sit well positioned at all. I contacted support about it and they showed no sympathy and could not assist me. Poor customer service and poor product. RECOMMENDATION IS TO NOT ORDER FOR THEM RIP OF
Paige Rappaport
March 20, 2026
I waited last minute to get my sister a bracelet for her birthday and needed it there by a certain date- with a $35 shipping fee they were able to expedite the process for me and it should be there in time for her birthday! I really appreciated this!
Susan Kimmel
March 20, 2026
Luvluvluv the jewelry!
Orly Frank
March 4, 2026
Absolutely beautiful designs exquisitely made . Will continue to order .
yoan hayoun
February 3, 2026
I had an amazing experience with Zoe Lev from start to finish. The customer service was outstanding, friendly, responsive, and truly went above and beyond to make sure I was happy with my order.The initial necklace craftsmanship is exceptional. You can immediately tell it’s high-quality, beautifully made, and designed with incredible attention to detail. The finish is flawless, the materials feel premium, and it looks even better in person than in the photos. It’s clear this is luxury jewelry made by skilled artisans, not mass produced pieces.Shipping was fast, the packaging was elegant, and the necklace arrived perfectly protected. I can’t recommend this company enough.I will definitely be a repeat customer and will be recommending them to friends and family. Truly one of the best jewelry shopping experiences I’ve had!
Lauren Peccoralo
January 22, 2026
I did not realize that the earring I chose was just a single and I’m not sure I’d wear it that way. The necklace is nice and I like the earring although it is smaller than I expected
Cheryl Buckner
January 16, 2026
Stellar packaging. Beautiful piece sent off to a good friend. Thank you.
rabbitsfoot
December 22, 2025
i placed a high value order without reading the terms. There was a rush production option for one of the items so i assume the other one was in stock- turns out both needs production time. I really didn’t expect this since I remember buying their pieces from Bloomingdales and maybe Nordstrom. I was told b/c its the holidays, it will get delayed- i found something better in the meantime and reached out to cancel a day later was told its already in production and can't be cancelled. come to find out there's 8% restocking fees for returns and the other item is a birth stone and final sale. never doing business with small businesses again. I offered to pay 8% to cancel the order but it was denied on the final sale item. Even small businesses would work with you!! better off buying luxury brand with good customer service. PRAYING that its good quality when received.
Jennifer Seigal
December 20, 2025
DO NOT make the mistake of buying anything here on sale, why have a sale if they do not allow returns? Sales are final purchases only, no returns. I bought a gold anklet, the design was microscopic, looks bigger in the photo. And it didn't even fit, too tight to clasp it. Other fine jewelry brands do not have such gotcha return policies.
Diana
December 15, 2025
Absolutely terrible experience. I purchased these for myself, the quality is not great. I reached out to the to exchange the product… when I read the fine print it does not look like they return or exchange any of the items. Do not purchase here. I should’ve known it was too good to be true. I have yet to receive a response and it looks like I am stuck with these pieces.
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