What is Amazon Resale?

Previously called Amazon Warehouse, Amazon Resale offers great deals on quality used, preowned or open box products with all the benefits of Amazon delivery, customer service and convenient returns.

A recent third-party survey of U.S. shoppers found that more than half of consumers will check for the pre-owned version of a product while shopping. The younger generations look for used items in particular - 79% of Gen Z, 75% of Millennials, and 61% of Gen X. On average, customers saved over 25% on Amazon Resale items.

At Amazon Resale, Amazon’s purpose is to give returned products a second life.

What is Sold at Amazon Resale?

Products are listed on Amazon Resale for several specific reasons, which makes them enable to be sold as “new” products despite often being in great condition:

  • Customer returns: Many items are products that customers have returned, even if they were unused.

  • Open-Box Items: These products may have missing packaging or slightly damaged boxes, but the item itself is fully functional and unused.

  • Warehouse-Damaged Products: Packaging damage during shipping or in Amazon’s warehouse can prevent items from being sold as new, even when the product is flawless.

  • Pre-owned/Refurbished: Previously owned or professionally refurbished items are tested for full functionality and listed at a reduced price.

How to Evaluate the Condition of Amazon Resale Products?

Before an item can be sold on Amazon Resale, they will thoroughly test the condition of the item and provide detailed descriptions to make it easier for customers to make a decision. For electronic items, evaluation can include powering on, testing and factory-resetting. Based on the quality check, each item will be assigned one of four listing conditions: “Like New,” “Very Good,” “Good,” or “Acceptable”.

  1. Like New: The item is in perfect working condition with fully essential accessories, though the packaging may bear some damage.

  2. Very Good: The item is in very good condition with minor signs of use, may have little cosmetic imperfections or missed non-essential accessories.

  3. Good: The item has full functions, may show wear from moderate use, have minor cosmetic damage and be missing important accessories needed for full use.

  4. Acceptable: The item serves its main function but was heavily used; may have visible damage and require extra purchases for some valuable accessories.

Please don’t forget to check item descriptions for specific missing accessories or parts.

How to Find Amazon Resale Discounts?

There are two main ways to find an Amazon Resale product.

The first is to visit the Amazon Resale homepage, where you can explore deals by category, or enter the exact item you’re looking for in the search bar at the top of the page.

The second is to visit the regular product page for an item. Scroll down the page and look for the Save with Used or Buy Used section. If the Amazon Resale version of your product is available, click See details to view pre-owned options in various conditions.

Keep in mind that Amazon Resale inventory changes frequently, so check back often and act fast if you find something you want.

FAQs

Are Amazon Resale products safe to buy?

Yes. All items are tested for quality and functionality before being listed. Product condition is clearly marked (Like New, Very Good, Good, Acceptable), and many are backed by Amazon’s return policy.

Will I still get Prime shipping on Amazon Resale items?

Yes. Many Amazon Resale products are Prime-eligible, so you can enjoy the same fast and free delivery as with new items.

Can I return an item bought through Amazon Resale?

Yes. Amazon Resale purchases are covered by Amazon’s returns policy. Most used items come with a 30-day return window, and Renewed items come with a 90-day Amazon Renewed Guarantee.