How to Redeem Boscov's Coupons
- Add your favorite products to your shopping bag.
- Navigate to the checkout page.
- Click on the "Coupons & Offers" dropdown menu.
- A field will appear where you can type in your Boscov's coupon or promo code.
- Click "Apply" to see your discount reflected in the total.
About Boscov’s
Founded in 1914 by Russian immigrant Solomon Boscov, Boscov's began as a small peddler business in Reading, PA. Solomon's reputation for fairness and honesty allowed him to open the first Boscov's Department Store, which quickly became a trusted neighborhood store.
More than just a retail store, Boscov's is a cornerstone of the communities it serves. The company is actively involved in local initiatives, from hosting blood drives and charitable events, such as "Friends Helping Friends," to participating in neighborhood activities. Boscov's prides itself on being a reliable and community-focused department store, a place where families can find everything they need while feeling like part of a larger family.
Boscov’s Returns & Exchanges Policy
Boscov's offers a convenient return policy for customers who are not completely satisfied with their purchase. For most items, you can return merchandise within 90 days of the purchase date for a refund, exchange, or store credit.
To be eligible for a return, items must be in new, unused condition with all original tags attached and accompanied by the original packing slip or receipt.
In-Store vs. Mail-In Returns
- In-Store Returns: You can return items purchased online or in-store to any Boscov's store location. Bring your packing slip and a valid ID for the easiest and fastest refund or exchange.
- Mail-In Returns: Use the return label provided or the address on your packing slip. Return shipping is typically the customer's responsibility unless the item is damaged, defective, or incorrect.
Exceptions to the 90-Day Policy
Certain product categories have different return windows and conditions:
- Electronics, Jewelry, and Watches: Must be returned within 30 days of purchase.
- Furniture & Mattresses: Furniture is subject to a 7-day return policy from the date of delivery. Mattresses and box springs are generally not returnable, except for specific comfort guarantees.
- Special Orders: May be subject to a cancellation fee.
- Non-Returnable Items: Gift cards, personalized items, and certain "online-only" products.
For returns of damaged or defective items, contact Boscov's Customer Service. Always check the product description for any specific return restrictions.
Boscov’s Customer Service
Phone: 1-800-284-8155
Hours:
- Monday–Saturday: 9:00 AM to 8:00 PM EST
- Sunday: 10:00 AM to 7:00 PM EST
Other Options: Contact customer service via email or online chat: Customer Service Contact Form
FAQs
1. How do I track my Boscov's online order?
You can track your order by visiting the Track My Order page on the Boscov's website.
If you have an account, log in to view your order history. If you checked out as a guest, enter your order number and email address to access your order.
2. Does Boscov's offer free shipping?
Boscov's does offer free shipping, usually through special promotions requiring a minimum order amount (e.g., $49 or $99).
These offers typically apply to standard shipping and exclude oversized or home delivery items. Standard shipping is generally a flat rate of $9.95 regardless of the number of items.
3. Does Boscov's offer a military discount?
Yes. Boscov's offers a military discount of up to 15% for active and retired military personnel. Verification is required, usually through a third-party service such as ID.me.
