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I've been buying their seeds for years, but their quality has dropped significantly recently. I purchased one of their seed starter kits and the lid doesn't fit properly at all. I won't be buying anything with their brand name again, period. If you take gardening seriously, look elsewhere. This company is terrible. My entire family buys from them regularly, but they've lost all of our future business permanently.

They promised to send tracking details via email when my order shipped. I tried to find the tracking info but their system asked for email verification and never completed the process. My package arrived by UPS today, but I never got any tracking notification or delivery confirmation. I'd definitely try other seed companies before coming back here again.

Shipping was painfully slow. I put my order in on January 21st. They didn't hand it off to the post office until January 27th. Their estimate has it arriving at my place on February 2nd.

I ordered garlic and when it showed up, the bulbs were huge, like golf balls. Asked for a replacement and the second batch was even tinier. The only way to reach anyone is through their call center, which is frustrating. This company won't get my business again.

I ordered English lavender seeds but received weeds instead. I wasted countless hours trying to germinate what I thought were the right seeds, only to discover they were wrong.

Bought seeds at a store and was really let down. The sage didn't produce anything. The basil gave me just two very sickly seedlings. The peas barely grew at all. No results whatsoever. Green beans were the only thing that actually performed. Marigolds only grew an inch over six weeks, which is terrible. I need to go check the local garden center to see if they have plants available. This was an expensive disappointment.

Really disappointed with this order. Shipping was delayed by a full week. The tomato, basil, and pepper bundles arrived completely parched and mostly dead. The tomato plants were the leggiest I've ever seen. Their quality standards have really slipped. I won't be ordering from them again, not even for seeds. Next year I'll start my own tomatoes from scratch. Whatever I grow myself will definitely be superior to what they shipped. The returns process is such a pain that I'm just accepting the loss rather than dealing with it.

Nothing special about what arrived at my door. Several of the plants looked weak and some were completely dried out. Delivery took way too long, and the price I paid definitely wasn't justified by the wait. I'm probably done with them after this experience. They don't live up to the hype at all. Since I'm from the area and they're local to Doylestown, I wanted to give them a chance, but I'm really let down by everything.

The seeds I purchased never sprouted. Their customer service team was nowhere to be found. Their supposed 100% satisfaction guarantee turned out to be meaningless.

I'd give zero stars if I could. I'm embarrassed this company exists. I placed and paid for my order six days ago, but they waited six days just to ship it out. The response time is absolutely unacceptable. When I contacted their chat support last night, nothing was resolved. Called them today in person and got nowhere. They kept saying orders ship within 3-5 business days, but I showed them my receipt proving it was six days. How difficult is it to package ten seed packets and mail them? Used their postal service too, which made everything worse. This whole experience was a complete waste of my time and money.

My order actually arrived the very same day I wrote my first review. And surprisingly, they actually responded to me, which doesn't happen often. Five stars for their customer service team. I would've given a lower rating initially but that's not really an option here.

Ordering was straightforward and hassle-free. The items I wanted were actually in stock, which was great.

The descriptions you provided about different basil varieties and how they grow really helped me pick the right seeds. I'm planning to keep fresh basil going in my kitchen throughout winter since I use it constantly in my cooking.

Found exactly what I needed - the half runner beans I was searching for.

Got an email about some beautiful long-stemmed tulips and decided to buy them. From clicking purchase to completing payment took barely two minutes. The whole experience was smooth and straightforward, exactly how online shopping should feel. They always have a fantastic selection, and I can count on finding what I'm looking for every single time.