Lanebryant Coupons & Promo Codes

Bought a girdle online for $84.63 when the price tag said $59.99. Turned out to be too small so I sent it back. My refund came through as $52.90. They charged me $18 for shipping and $5.16 in tax, though the refunded tax was only $3.90. The girdle itself was really stiff and uncomfortable. Way overpriced for what you get. I'd recommend skipping the online ordering from this store.

Placed an order for 10 pairs of underwear and it took 11 days to show up at my house. For the $9 shipping fee, that seems way too long. Why would you even ship a 2-pound package via UPS ground? If you'd let me choose USPS Priority Mail, I probably would have gotten it way faster, and the cost would have been comparable anyway. USPS First Class would have been both quicker and cheaper. This whole process was ridiculous.

I called Catherine's the other day to ask about my order from back in October - just two bras. This is what they told me: 'We looked into your order and found it was canceled because you didn't respond about a new delivery date. At Catherine's, we make sure to keep you in the loop. When we need to change when something will arrive, we let you know by email, postcard, or mail and ask you to confirm. If we don't get confirmation, the system automatically cancels everything. We're sorry for any trouble this caused.' The problem is, I never even got an email about any date change.

AVOID LANE BRYANT!!! Their whole operation when it comes to order delivery is a complete disaster. I had to deal with an incompetent manager named Sue at the mall store who couldn't even tell me if they handle cancellations over the phone. She took forever trying to locate my order, and my stuff never showed up on time like they promised. When I called customer service, I got someone named Osama who claimed the system was down and she couldn't cancel anything plus wouldn't let me talk to a supervisor. DO NOT BUY FROM LANE BRYANT. They show you pictures and descriptions of products that don't match what you get, and they jack up the regular prices before slashing them to make it look like you're getting some amazing deal. These tactics deserve to be called out just like they did with other big retailers.

I bought the Chlorine Resistant Sweetheart Zip Front Tankini and while I really liked the design with the full front zipper, the construction is pretty poor for the price I paid. After wearing it just once, I rinsed it out and hung it to dry in my shower, and I noticed something weird - the dye isn't color-safe. The purple and blue bled right into my bathtub. The material itself is really thin and it stretched out the moment I put it in the water. Honestly, I probably could have gone down a size too.

This whole situation has been a nightmare. I bought a coat and got it December 6th, but it was the wrong size, so I sent it back and they received it December 18th. They gave me the wrong size again on the replacement, so I returned that immediately too. I got a notice that they got it back, but then they never sent the money back to the finance company. Now they're coming after me for payment. It took until March to finally get the refund processed to the lender, and now they're demanding I pay about $100 in late fees because I didn't make payments on something that wasn't even my fault. They did credit the coat eventually. Both Catherine's and the finance company are telling me I owe this fee or it'll keep growing every month. I've told them both to do whatever they want, but I'm not paying anything I don't actually owe. This argument pops up every week - one week it's Catherine's calling, the next week it's the finance company.

I'm really let down by how Catherine's handled my situation. I placed an order, but then I had a serious health emergency and ended up in the hospital. Once I was home recovering, I reached out asking for either a refund or store credit since I hadn't used what I ordered. I was hoping the company might show some understanding given the circumstances. Not only did they flat-out reject my request with zero flexibility, but the representative I spoke with was rude and dismissive. It's sad to see a company show such a lack of compassion toward customers who have been loyal. I've always liked Catherine's products, but this experience has made me feel really disappointed and unheard. I'm hoping they take a hard look at how they treat customers going through genuine, unexpected hardships. A little bit of empathy would make such a difference.

Catherine's is honestly terrible. I ordered some things for my wife and it took 14 days to arrive. They charged me $25.99 for shipping through USPS. The stuff was too big, so we tried to return it for a refund to my card, but they wanted to charge an additional $10.99 fee or offer a gift card instead that wouldn't even cover the full amount minus the original shipping cost. Giving that gift card to anyone willing to shop there would be doing them a disservice.

Pretty disappointed with my experience here. Their website says shipping takes 5 to 7 days, but mine took way longer than that. When I asked about getting a shipping refund, they flat-out refused. Suddenly they're telling me it's actually supposed to take 10 to 20 days. That doesn't seem right to me. You can't just change what the website says whenever it's convenient for you. They send emails constantly about promotions, but they don't seem to actually care about keeping customers happy.

This company is just awful. They label things as petite sizing but they're not actually petite. Plus they shipped my order through USPS, but if I want to return it, I have to send it back through FedEx or UPS at my own cost, and they deduct another $10 from my refund for an item they mislabeled in the first place. There are way too many retailers out there trying to pull this kind of stuff on customers. I made the mistake of ordering from Catherine's and now I see my review is showing up as Lane Bryant. The only online retailers I can genuinely trust are HSN and QVC.

I used to be a big fan of Lane Bryant back in the early 2000s, but things have really changed for the worse. I grabbed a shirt recently that looked decent enough, just had that shapeless feel to it. But here's where it gets frustrating - I bought two pairs of pants and the first pair fell apart practically. After wearing the navy four-season pants just twice, all this plastic or rubber coating started coming undone at the seams, making the whole thing look dirty and beat up. People kept asking if my pants were stained, but it was really just all this threading unraveling everywhere. The black pair isn't much better either - small holes popping up in random spots along the seams. And it's not like they're ripping where they should based on fit because I found holes on the thinnest part of my calf! The stitching is just terrible all around, which honestly breaks my heart because their stuff used to be really well-made. At $40 a pair, it's just not worth it anymore, and I'm done shopping there.

I ordered from Lane Bryant and got the wrong size, so I started a return. When I didn't hear anything back, I called to check on it. Turns out it's going to be a whole month before I get my refund processed. That's insane. You've had my item back but you're holding onto my money. I'm completely done with this company and won't be shopping there anymore.

This company sends way too many emails. I've asked multiple times to stop getting their messages, but they keep flooding my inbox with 2 to 3 emails every single day. When you try to unsubscribe from their newsletter, it takes them over a week to actually do it, and honestly, they never even did it for me. I'm done trying. This whole operation is out of control and honestly needs some serious investigation.

I'm over Catherine's at this point. They constantly email me special discount codes for my next purchase, which sounds great until you actually try to use one. Every single coupon I've attempted to apply gets rejected, even on regular priced merchandise. So I tried one more time, ordered a t-shirt and some capris, and when I saw the bill, they wanted $14.98 just for shipping. That's the final straw for me. They've completely lost my patience and I won't be ordering again.

Went to Lane Bryant at the Arlington Highlands shopping center in Texas around 7:00 PM during a clearance sale when the place was slammed. I picked out about six items and made my way to the dressing rooms. An associate named April greeted me right away, introduced herself, and showed me to a fitting room. I ended up purchasing a jumpsuit and three blouses. At the register, both staff were helping other customers, but when one person became available, I stepped up. She told me she had to go do some restocking and just left me standing there while the other cashier kept helping her customer. I was starting to get frustrated, but then April came from the front and asked if she could ring me up. She was genuinely kind, seemed interested in my purchases, and was incredibly professional. This store's staff generally don't have the best reputation, so April was a real standout. She completely turned my mood around with her warmth and professionalism. Honestly, she should get a promotion for going above and beyond.