About Cavender’s

Cavender's, also known as Cavender's Boot City, is a family-owned and operated retailer that specializes in Western apparel and footwear. Founded by James Cavender in the 1960s, the company has grown to become a prominent name in the Western lifestyle market.

It is well-known for offering a wide range of top brands in cowboy boots, hats, jeans, and accessories. Committed to quality and excellent customer service, Cavender's aims to provide customers with authentic Western style.

How to Redeem Cavender's Promo Codes

  1. Go to Cavenders.com and select the boots, clothing, and accessories you want to buy.
  2. Open your shopping bag to start the checkout process.
  3. Find the “Promotion Code” box in the order summary.
  4. Enter the Cavender's discount code you want to use.
  5. Click “Apply” to check the code and update your total.

Cavender's Return Policy

Cavender's maintains a generous policy, allowing returns or exchanges for most merchandise within 30 days of your purchase. For a successful full refund, the item must meet strict criteria: it must be in "as-new" condition—unworn, unwashed, unscuffed, and with all original tags and packaging intact.

A special note applies to boots: they must be tried on only on carpeted surfaces to ensure the soles remain unscratched. For online purchases, you have the convenience of returning items to any physical Cavender’s store, or you can mail them back using a prepaid return label.

If you use this label for non-footwear items, an $8.99 charge will be deducted from your refund, though this fee is waived for boot returns. Shoppers also benefit from an extended 90-day return period for purchases made between October 1st and December 30th.

More Ways to Save at Cavender's

  • My Cavender's Account: Join the free My Cavender's program. When you are logged in, you automatically unlock free Economy shipping on all orders over $99.
  • Sale and Clearance: Regularly visit the Sale section of the website for markdowns and promotions. Look for official site banners for any unadvertised deals.
  • Boot Saver: The shipping policy itself is a great money-saver. Always bundle your purchases with a pair of eligible boots to take advantage of the free shipping benefit.

Contact Cavender’s

Customer Service Email: For detailed inquiries and modification requests, email [email protected].

Toll-Free Phone: For immediate assistance, use the general customer service line (typically (888) 361-2555).