About Crate&Barrel
The first time I visited Crate & Barrel, I immediately felt the warmth of the yellow lights. It felt like home. No wonder the store sells furniture and decor that make every space cozy.
They have almost everything for every room, from the kitchen and bedroom to the bathroom, outdoor spaces, rugs, and window treatments.
Crate & Barrel also keeps up with trends. When autumn comes, they are often one of the first to showcase a fall color palette that looks very pleasing.
Their mission is simple: to help people love how they live in the moments that matter. In other words, they want everyone to feel at home.
Home is a refuge, a safe space where worries can stop at the door. Crate & Barrel wants to make that feeling possible for everyone.
Crate & Barrel also connects the ideas of artisans and designers with people around the world. Part of the Otto Group, Crate & Barrel employs 7,500 associates across Crate & Barrel and CB2.
With over 100 stores and franchise partners in 9 countries, they have become an international destination for contemporary and modern furniture, housewares, and decor that help people Welcome Life In.
How to Redeem Crate and Barrel Promo Codes?
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Go to crateandbarrel.com and pick what you want.
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Add the items to your cart.
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Click the shopping cart icon in the top right to go to checkout.
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In the order summary on the right, click Promotion Code (+).
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Type or paste your code into the box and click Apply.
How to Reach the Crate & Barrel Customer Service?
In the Customer Service section of the Crate & Barrel website, you can find answers to many common questions. These include topics like ordering, delivery, and product information.
If you cannot find the answer you are looking for, the customer care team is ready to help. You can call 800-967-6696 from Monday to Friday between 8 am and 7 pm CT, or on Saturday and Sunday between 8 am and 6 pm CT.
You can also text 312-779-1979 during the same hours: Monday to Friday from 8 am to 7 pm CT, and Saturday to Sunday from 8 am to 6 pm CT.
Another option is to use the live chat, which is available every day from 8 am to 11 pm CT.
Crate & Barrel Return Policy
Sometimes you may receive an item that does not meet your expectations. Crate & Barrel understands this and is always ready to help resolve the problem. The brand is committed to product quality and wants every customer to enjoy a good shopping experience.
Returns and exchanges are accepted for eligible items that are new, unused, and in resalable condition.
This must be done within 30 days of receipt and requires a valid proof of purchase.
Please note that shipping fees are not refunded, and customers are responsible for return shipping costs.
If you purchased from a Gift Registry, you have up to 90 days from the event date to return eligible items, except for furniture. Some exclusions apply.
Personalized items, custom or made-to-order furniture, final sale items, store floor samples, live plants, fabric sold by the yard, and items that show wear and tear cannot be returned, exchanged, or canceled. Shipping charges are also nonrefundable.
Be sure to review the full return policy carefully so you know your options and can protect your best interests.
Crate & Barrel Shipping Policy
The shipping process from Crate & Barrel includes many items, as they ship everywhere. Their website clearly defines the shipping costs for each box size.
