How to Redeem a Debenhams Discount Code

Follow these simple steps to use a Debenhams discount code for your next purchase:

  1. Go to the Debenhams website and sign in or create an account.

  2. Add the item(s) you want to buy to the shopping bag.

  3. View Bag or Checkout directly.

  4. At your shopping bag or on the checkout page, look for the “Promo Code” field.

  5. Enter Debenhams discount code and select “Apply”.

About Debenhams

Founded in the 18th century, Debenhams is Britain’s leading online department store that stocks a wide range of beauty, fashion and homeware products. You can easily refresh your wardrobe with the latest beauty icons from YSL, Lancôme, Prada & more, all from the comfort of home.

Debenhams is now part of the Boohoo Group, which has refreshed the brand’s digital presence while keeping its legacy intact. Debenhams is home to a broad selection of premium brands, including a new pre-loved designer collection to give luxury accessories a second chance at style.

Whatever’s on your wishlist, Debenhams has something suitable to enhance your lifestyle experience and delivers straight to your door.

How to Return at Debenhams

You have 28 days to return an item starting from the day you receive your order. A return fee of $1.99 will be deducted from your refund amount.

For concessions items: Use the return label included in your parcel. If you have ordered multiple items from different sellers, you will need to send each item back separately.

For all non-concession items: 

  • Pack your items in the original packaging.

  • Log into the returns portal with your email address and order number.

  • Select your preferred option.

  • Send your package back and keep or take a picture of your postage receipt

Debenhams Customer Service

Debenhams provides a number of channels for contacting. You should have your order number handy to ensure requests are processed efficiently. 

Currently, Debenhams does not have a phone number available.