Giti Online Coupons & Promo Codes

I've purchased from them before without issues, but this last order was disappointing. I got a Jenia Pant set in a floral print and the quality is incredibly cheap. The seams are poorly done and I can't even identify the fabric. I ordered a size large even though I usually wear medium, but it still runs two sizes small. I can't return it and I'm really upset since I was excited about it. The pictures on the site are misleading. This deserves zero stars if possible.

Do not order from this store online. Their customer service is absolutely terrible. I returned merchandise to their preferred USPS location on January 28, 2025. By May, over three months had passed with no refund and no responses to emails or texts. I contacted my bank to dispute the charge. Only then did they email asking for information I'd already given them multiple times, along with order and tracking details. USPS records all of this when packages arrive. My refund still hasn't come through even though USPS confirms they have the merchandise. This company's business practices are inexcusable.

I don't understand what happened to this business over the last year. I was a loyal customer for a long time when their quality was exceptional and they rarely had sales. Now everything is constantly half off, and it's obvious why because the quality has tanked.

They only offer store credit instead of actual refunds when items don't fit. Plus you have to pay fifteen dollars out of pocket for UPS return shipping. My store credit was only twenty-two dollars to begin with. This is unacceptable. Won't be back.

Don't shop here if you need your order in a timely manner. I placed an order on February 24th and nearly a month went by without receiving anything. When I contacted support, they claimed UPS already had it, which wasn't true. Only after pushing back did they actually ship the items days later. Coming from Florida, there's no reason this should have taken so long. Fortunately I had a backup outfit for my husband's 50th birthday celebration.

I never got my order and never got a refund. The tracking number they sent doesn't work. They ignore emails and chats completely. This is a scam operation. I had to file a dispute with my bank! Stay away from this store. Those reviews on their Instagram are fake.

This store is a total scam. I bought an outfit from them and it arrived in completely different material than shown online. The fit is way off and nothing like the size chart suggests. When I tried to return it, they said final sale. That policy isn't listed anywhere on the website. To make matters worse, all the hidden fees they tacked on made the price jump from sixty-nine to one hundred fifty dollars. Don't waste your money on this vendor.

I used to really enjoy shopping at this store, but their speed has gone downhill. It now takes almost two to three weeks just to get an email confirmation with shipping info. When I pay for faster shipping, waiting that long doesn't make sense. They need to step up their game.

Fair warning: this company is not worth your time. I sent back an item and never got my money back. They're taking customers' cash after returns while ignoring all correspondence. Skip this place entirely.

I had a terrible experience with their customer service team. I sent my items back but still haven't received a refund. This website is not one I'd recommend to anyone.

I'm done with this company. As of May 30, 2024, I returned a dress several weeks earlier and their so-called return department still hasn't processed it. They don't have an actual customer service team, just a live chat feature. I've shopped with them before and it never took this long. When I told the chat person I wouldn't be coming back, they didn't seem to care. This is really frustrating.

The clothing selection is cute, but their return process is a nightmare. There's basically no customer service department to speak of. When I finally connected with someone, they said someone would contact me in three days, which never happened. A week after they received my return, they still have no idea where it is. I'm not coming back to shop here.

I've attempted to unsubscribe from their mailing list multiple times but they keep sending emails several times a week anyway. I even emailed customer support about it and got zero response. Totally disappointing.

My dress arrived super quickly and looked exactly how I wanted it to. Thanks Giti for the beautiful quality.

The clothing quality is poor. They don't display customer reviews on their site either. I can't recommend shopping here.