Highlights for Children Coupons & Promo Codes

Awful and unprofessional customer service. The Better Business Bureau has 80 complaints listed, and mine will be added soon. My credit card got charged for a subscription but I never received confirmation. I talked to three different people who all said a confirmation would arrive in a couple days. None of it came. The staff couldn't speak clearly and seemed to be reading from scripts instead of actually trying to help. I'd advise against ordering online from them. Their books are good, but their online ordering system is a nightmare. A company that's been around for 75 years should be able to do better. Zero effort on customer service.

Another person still waiting for magazines after ordering mid-November. This was supposed to arrive before Christmas. Highlights used to be such an amazing subscription for decades, but that's clearly changed now.

Ordered a magazine in November hoping my granddaughter would have it for Christmas. We're now well past the holidays and she still hasn't gotten it. Every day in late December we checked the mailbox waiting for her gift that never came. She was disappointed, I was disappointed, and customer service just keeps giving me the runaround. This feels like a scam to me.

Subscription was supposed to show up three months ago but hasn't. Multiple attempts to contact them only resulted in apologies and promises to extend my subscription, but nothing actually happened. Update: They eventually apologized, processed a refund, and are mailing the current edition. Glad they finally made it right.

Placed a large order in late November for merchandise shipping to multiple addresses. One location never got their shipment, so my granddaughter missed out on her Christmas gift. I submitted everything to prove my order including screenshots and email confirmations they sent me. They flat out refused to look at any of it and claimed I never ordered those items because their system said so. Then I showed them the credit card charges and found out they not only charged me for everything, but also overcharged me by over thirty dollars. They're dishonest and don't care about customers. The Better Business Bureau couldn't help either. After months of going back and forth, they marked the complaint resolved without actually fixing anything. This company is crooked.

Got subscriptions for both my kids in late November for High Five and Highlights. Their site says four to six weeks delivery. After nothing showed up, I called in January and they said February. It's now mid-February and I still have no magazines. They take your payment but don't actually mail anything. The magazines themselves have great content that my kids would enjoy, but go buy them at a store instead. This company promises delivery they don't follow through on.

Ordered a subscription in November as a Christmas gift for my granddaughter. When I called in mid-January because it still hadn't arrived, they extended the subscription an extra month but couldn't tell me anything about when it was actually shipped or when future issues would come. The December and January magazines should be here by now, but still nothing. Very unclear what's happening.

I paid for two years of magazines for my child with special needs. Now they're saying because they sent a calendar in 2024, there's no 2025 calendar coming. They never included a 2025 calendar and their response has been incredibly rude about it. I've been buying these for years with no problems until now, but I won't be renewing after this subscription ends.

Bought the Hidden Pictures Horse Puzzle book and it fell apart almost instantly. The company contacted me and sent a replacement book to my granddaughter at no cost. My granddaughter has a subscription too and absolutely loves getting her own mail and doing all the activities. Definitely a high-quality company. Would strongly recommend their products and services. Really grateful for their help.

Got the Hidden Pictures Horse Puzzle book and it basically fell apart right away. Someone from the company reached out and sent a replacement puzzle book to my granddaughter at no charge. My granddaughter loves her magazine subscription and can't wait to get it in the mail. She actually uses all the activities. This is a quality brand and I'd definitely recommend them. Thanks for making it right.

Been waiting months for a response about a refund for a Montessori play toolset that never arrived. Three months have passed since I placed my order and this company just won't get back to me. Super disappointed with how they're handling this.

Bought this magazine subscription for a friend's five year old. First magazine took four months to arrive after payment. It came with fun extras, but the next three months had nothing exciting for a kindergartener. Why let you pick an age group if the content isn't actually right for that age? Most pages need an adult and are full of stories instead of activities a young kid would enjoy. If they wanted stories, they'd buy Disney books. Highlights was so different twenty five years ago when my kids were that age. Everything changed. Called them about canceling and they only refunded part of it, despite guaranteeing satisfaction. Don't recommend this platform if you want to actually engage your child.

Bought a full year subscription to Highlights Magazine for my little one back in early 2024, but we've gotten just 2 issues so far. The real problem is their customer service only works weekday business hours, which makes it impossible for working parents like me to reach someone. Really frustrated with this whole situation and would like my money back.

The main issue I'm having is the crazy long wait for that first magazine. Right now they're telling me it'll take six weeks or more after I paid. That's way too long. I subscribed to National Geographic and got my first one in just two weeks. Highlights doesn't seem to realize that kids get frustrated waiting forever for a gift. On top of that, promotional emails started showing up in my inbox immediately.

Purchased a subscription last fall and the magazine never showed up. Tried reaching out through chat, text, email, and phone but couldn't connect with anyone no matter what I attempted. I'm really regretting this purchase. The nostalgia of Highlights from decades ago drew me in, but they clearly don't have the infrastructure they used to. Save yourself the frustration and cash and look elsewhere. This feels like a total ripoff.