About JBL

For over 75 years, JBL has been dedicated to making "sound a stage for self-expression." Founded in 1946 by audio pro James B. Lansing, the brand’s original goal was to bring immersive sound to movie theaters, but they quickly went far beyond.

JBL's difference lies in empowering artists and creators to be their unfiltered selves. From powering the legendary Woodstock festival to winning an Oscar for technical audio achievement.

JBL offers powerful, accurate sound quality in everything from portable speakers to professional gear, so you can always "find your own vibe."

Redeeming Your JBL Promo Code

  1. Go to jbl.com to shop for a variety of audio products.
  2. Browse categories or use the search bar to find the products you want and add them to your cart.
  3. When ready to checkout, click the cart icon in the top right corner.
  4. In the order summary, click “Promo Code”, enter your discount code, and hit “Apply”.
  5. If your JBL promo code is valid, it will be applied automatically.

What To Do If Your JBL Promo Code Isn't Working

  • Make sure you typed your JBL promo code correctly.
  • Ensure your order meets any requirements, like a minimum purchase amount.
  • Be sure the discount code is still valid and hasn't expired.
  • If you're still having trouble, try a different JBL promo code from Retail Coupons.

Combining JBL Coupons

You can save on JBL products using a JBL coupon code, but you can only use one code per order. If you find a better code after applying one, remove the first to use the new one. Check all available codes to find the maximum savings.

Three friends having a picnic with a JBL portable speaker in a park.

What Is the JBL Shipping Policy?

JBL offers free ground shipping on all orders within the 48 contiguous U.S. states. Shipping to Alaska, Hawaii, or Puerto Rico is not eligible for free ground shipping.

Expedited shipping options are available for an additional cost. Heavy orders over 50 lbs or totaling over 150 lbs will ship via freight service and may require scheduling.

Delivery estimates are provided at checkout. JBL cannot ship to P.O. Boxes, APO/FPO/DPO addresses.

What Is the JBL Return Policy?

If purchased directly from JBL, you have 30 calendar days from delivery to return an item for a refund or exchange. JBL provides a free pre-paid label for return shipping.

All returns require a return authorization. Unauthorized returns will be sent back to the sender.

Products should be securely packed, preferably in the original packaging. Exceptions include items purchased for Best Buy in-store pickup (must return to store) and personalized products (cannot be canceled or returned once processing begins).

JBL Customer Service

Call (800) 336-4525 Monday–Friday 9:00 am–11:00 pm (ET) and Saturday–Sunday 9:00 am–5:00 pm (ET) for support.

Use the Live Chat option during these hours for real-time help.

Visit the Product Support page to search the knowledge base, browse by product, or access guides for topics like Bluetooth pairing, battery & charging, and returns.