About Kmart
Kmart is a well-known name in American retail, founded by S. S. Kresge many years ago. It started as a discount department store, making many products affordable for all American families. Although the number of stores has changed, Kmart still focuses on providing everyday value on items like home goods, clothing, and toys. This commitment helps it stand out in the competitive discount market.
Today, Kmart mainly operates online but still has some physical stores, managed by Transformco. This combination offers online shopping convenience alongside loyalty rewards for customers.
How to Redeem Kmart Coupons
- Add all desired items to your shopping cart.
- View your cart summary to ensure accuracy.
- Scroll down to locate the clearly marked "Coupon Code" section.
- Enter the specific discount code into the designated field.
- Click the "Add" button to apply the discount to your order total.
Kmart Returns and Refunds Policy
Kmart allows returns for items you change your mind about, provided they are in new, unused, and resalable condition, with all original tags, packaging, and accessories included. Non-members must process returns within 30 days of purchase, while Shop Your Way (SYW) members receive an extended 45-day window for a full refund.
Refunds are issued to the original form of payment only after presenting the original sales receipt or other proof of purchase. Delivery, labor, and installation fees are generally non-refundable, unless the return is necessitated by a product error or fault on Kmart's part.
Be aware that certain items are final sale, including gift cards, prescription drugs, custom/personalized items, and opened media (which may only be exchanged for an identical item if defective). Additionally, items bought from Marketplace sellers must be returned directly to the seller and cannot be processed at Kmart physical stores.
More detailed information here.
More Ways to Save at Kmart
- Join the Shop Your Way (SYW) loyalty program to receive 1% CASHBACK in points on every dollar you spend, plus exclusive, personalized coupons.
- Sign up for the Kmart email newsletter to receive a one-time welcome discount, such as $5 off your first purchase of $50 or more.
- Look for the designated "Deals" section on the website, which houses marked-down products often at their lowest available price point.
- Utilize the in-store military discount, which may offer service members and veterans 10% to 20% off eligible purchases (discount may vary by location).
- Take advantage of the free shipping minimum of $59 for home delivery on qualified orders.
- Check if your purchase qualifies for Kmart’s established layaway program, allowing you to reserve items and pay for them over time without incurring immediate credit debt.
Contact Kmart
Online Support: You can access the comprehensive self-service portal, known as Ask Kmart, via the customer service link on the main website. This is the fastest way to get answers to frequently asked questions and initiate requests for order management.
Telephone Support: For direct communication, you can attempt to reach the customer service line at 1-847-286-2500. However, note that online resources are often preferred for prompt support.
FAQs
1. Can I cancel my order?
Yes. You have a brief window to attempt an order cancellation if the order has not yet been routed for fulfillment or shipment. You must immediately contact customer service or check the "Order Management" section in your account.
2. Can I make changes to my order?
Generally, no. Once an order is submitted online, the system processes it quickly, preventing direct modifications. If you made an error, your best course of action is to attempt to cancel the entire order immediately and then place a new, corrected order.
3. Can I get a price adjustment if an item goes on sale later?
Yes, price adjustments are given on prior in-store Kmart purchases if the item goes on sale within 7 days of your original purchase date, provided you have the original sales receipt. This adjustment excludes online prices, doorbusters, seasonal items, and clearance merchandise.
