kmart.com Reviews
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1.6 / 5
Average user rating
363
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for kmart.com.
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kmart.com Reviews
Read real experiences from customers of kmart.com.
Brands may not incentivize or pay to hide reviews.
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Craig Aspinall
January 19, 2026
Ordered 8 items and was told all items…
Ordered 8 items and was told all items where at a different store to what i normally go too then i got sent a message to say go and collect,.got there and there is only 1!! Wtf! Then I had to wait 30 minutes to recieve a refund for that 1 item that was in stock due to me not wanting 1 if I need 8!! Why can't they have a system that says when the stock is there in real time, surely it can't be that hard?? Wasting a lot of people's time ordering online if the stock isn't in
Bod Hof
January 14, 2026
My brother was in tears your stores are…
My brother was in tears your stores are full of crap.
Judy
January 8, 2026
The store at Tweed Heads South is in a…
The store at Tweed Heads South is in a disgusting state. The floors are filthy, there is more stock on the floor than there is on the racks. You have to fight your way between trolleys and stock to get to the change rooms. Someone needs to take responsibility abd CLEAN this shop up
Chiante Anderson
December 31, 2025
The best store
The best store
RUPAL BANSAL
December 31, 2025
had a deeply disappointing experience…
had a deeply disappointing experience at Kmart Fountain Gate today. I attempted to return a brand-new, unopened Lego base plate, and the process was made unnecessarily difficult due to staff behaviour and system failures.The store’s app and internet were not functioning, had online invoice number and bank statement as proof of purchase, yet instead of offering assistance or alternatives, the team leader named Cara, responded in a dismissive, aggressive and unhelpful manner. The communication style was abrupt, unprofessional, and left me feeling as though I was being treated with suspicion for a completely legitimate return.When I politely requested escalation to someone senior, I was told to “go to another store,” which is an unacceptable response in a retail environment. The overall attitude from certain staff members reflected a lack of customer service training and disregard for basic consumer rights and basic manners and etiquette. This experience fell well below Kmart’s expected standards and raises serious concerns about staff conduct and accountability at this location.
Antony Whitfield
December 30, 2025
Was given as a Xmas present a $55 anko…
Was given as a Xmas present a $55 anko cross cut shredder as I've been contemplating purchasing for awhile.This one I assumed would do the job, so set it up and started to shred some confidential documents.It states on the machine maximum 5 x 80gms sheets can be shredded which on the first go seems a bit too much, so I decide to do 1 sheet at a time which was way less stress on the motor.After a couple of minutes, the shredder turned off, and I'd only achieved 13 sheets was a bit puzzled but after reading the booklet realized it was a safety thermo switch.There was a 39 minute wait time before it re set which is not highlighted on the box or the shredder.It took 13 hrs to shred 200 sheets of paper so conclusion, not fit for purpose unless you intend to only shred a few sheets every now and then Waste of money
Tayla Bourke
December 21, 2025
Normally I love kmart but I brought a…
Normally I love kmart but I brought a unicorn ginger bread house for 13 dollars and it wasn’t even edible it tasted like plastic and garbage i so dissatisfied
Suzieann Puta
December 17, 2025
Kmart NZ....finally an outcome
Finally receved response....have been refunded: reason - Purchased the Panneled 5 their shelf unit online. This arrived in good time and when went to put this together have been provided 4 of one part rather than two with the other two required parts missing. Now we can't assemble this and all attempts to contact had met a dead end until this review. Sad it takes this to.get a response from a business.Everytime I attempt to contact, tells me they are dealing with higher levels of volume and to contact via chat, email etc and we kept going around and around in circles - resolved 21/12/25
CRAIG
December 15, 2025
KMART ONLINE SUCKS SHIT
I put an order in for USB Charging Ports on a Thursday afternoon I never received an email money was taken out of my account as soon as purchase was done the next day i rang and after a 20 minute wait they told me to wait another 24 hours for a confirmation email on the Saturday i rang again and 60 minutes later i got a call back to be told they were out of stock and the money would be refunded back into my account by Monday end of business Its now Tuesday and waiting on another call back to find out when my Money will be Refunded so i can buy what i wanted through another Company I WILL NEVER BUY ONLINE THROUGH KMART AGAIN
Steve Lucas
December 15, 2025
We bought the $23 hand mixer
We bought the $23 hand mixer, didnt got from straight out the box, it will cost more in fuel and time than what the refund is worth, Never again Will I purchase cheap shit from them.
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