How to Redeem MOO Promo Codes

  1. Add your desired item(s) to your cart. Design your product by uploading images, customizing the background, and entering text. Once satisfied, place the finished product in your cart.
  2. Navigate to the order summary page and click "checkout."
  3. Log in to your existing account or create a new one.
  4. On the "Address Details" page, look for the "add promo code or Gift Card" link located on the right side of the screen.
  5. Click the link, enter your MOO promo code in the pop-up menu, and click "Use my code" to apply the discount to your purchase total.

About MOO

MOO is a premium online print and design company dedicated to helping businesses and individuals "do great things." Since its founding in 2006, MOO has focused on combining exceptional design with high-quality, specialty paper stocks, like their signature Luxe paper, to create products that feel remarkable.

The brand's mission is "great design for everyone." MOO uses innovative technology, such as Printfinity, which allows customers to print a different image on every single card or sticker in a pack at no extra cost. Popular products include Business Cards, Postcards, Stickers, and promotional items like Notebooks and Water Bottles.

MOO Shipping, The MOO Promise, and Returns

Shipping & Delivery

MOO offers multiple shipping speeds, including Standard, Express, and Next-Day delivery (on select products if ordered before 2 PM EST).

Shipping costs are calculated based on the product, weight, and delivery speed. MOO occasionally offers limited-time coupon codes for Free Shipping on orders over a specific minimum (e.g., $40+), but this is not a permanent policy. Always check the cost calculator during checkout.

The MOO Promise (Satisfaction Guarantee)

Due to the custom nature of its products, MOO does not offer a standard return policy for buyer's remorse. Instead, they operate on The MOO Promise:

MOO guarantees they will "move heaven and earth" to make customers happy.

If you are not absolutely thrilled with your order due to a printing or production mistake on MOO's end, they will work to make it right, which may include a reprint or a full refund.

Their eagle-eyed team reviews orders and will flag potential issues, but if a problem is found after delivery, customers should contact the help desk immediately to initiate a resolution.

Contact MOO Customer Support

  • Online Help Desk Form: Best for technical support, artwork issues, or filing an inquiry under The MOO Promise. Use the "Submit a request" form on their official website.
  • Live Chat: Available for quick questions and immediate assistance.
  • Phone Support (General Customer Service): +1 (401) 519-7216
  • Phone Support (Business Services): +1 (855) 800-2034 (for companies with 10+ employees seeking dedicated account management)