Nationalcar Coupons & Promo Codes

Great experience renting from National at the St. Louis Airport location! Our attendant was fantastic. He greeted us warmly, processed everything super quickly, and had us on our way in no time. Beyond being efficient, he was personable, witty, and genuinely helpful. Definitely coming back to National next time we fly into St. Louis!

Flew in from Philadelphia to Alabama at the end of February and had an amazing experience at the Huntsville Airport location. The team there was absolutely wonderful when I arrived in the afternoon. I really think Margaret and Kim deserve promotions to management. Both were knowledgeable, personable, funny, and professional. They kept me informed about my car being ready too. After getting up at 3am for my flight, this was exactly the kind of service I needed. Thanks so much to both of them. I'll definitely think of you next time I'm in Huntsville!

We want to give a huge thank you to Emma at the counter at Dublin Airport Terminal 2. She's consistently amazing and always goes out of her way to help. She brings such a positive energy to the desk every time. We'll definitely be renting from National and Enterprise again. The vehicle itself was in excellent condition as well.

Good condition vehicles with low miles, but the staff wasn't pleasant. They were argumentative about my fuel level even though I had a receipt to back me up. They took a photo at a bad angle and claimed the tank was below what I showed them. Their attitude was just rude. The whole experience makes my stress level skyrocket. Plus, all the reviews I've read say basically the same thing.

Renting a car is always stressful. No matter how much coverage you buy, you feel like something's not protected, and this company proved that right. You're tired, you've been traveling forever, you're not thinking straight, and you thought your confirmation email covered everything. First, the agent wouldn't take my credit card even though every other rental place on my 8 week trip had no problem with it. I had to transfer money to another card and got hit with a currency conversion fee from my bank. Then he wanted to put a $1,500 hold on my card. I questioned it. He came back with $500. I told him that was wrong too. My confirmation email and their website said it should only be $300 for the compact car. Every single step was a fight. As we're heading out, he adds 'oh and windshield chips mean we replace the whole windshield, and you'll be paying for that.' Getting a car here was way harder than it needed to be.

I want to rate them higher, but they really need to do better with vehicle maintenance for a company their size. Our company has a business account and rents several cars weekly. The reservation process itself works fine, and most staff members are helpful and try hard. Where they totally drop the ball is maintaining the vehicles. I've rented from the Charlotte airport roughly a dozen times in the last 5 months. About half the cars have had problems like: empty gas tanks, broken air conditioning, low oil, brake service needed, scheduled maintenance due, empty washer fluid, underinflated tires, dead batteries in key fobs, you name it. We're loyalty members, so why are so many vehicles not properly maintained? Cost, I imagine. Standard rentals are simple to book and return. But try to modify or extend? The website sends you to call them. That's 20 to 30 minutes on hold just to extend a reservation. Being a loyalty member barely helps when you're wasting time on the phone and getting beat up vehicles in return.

I'd give them a higher rating if they took better care of their cars. We have a business account and pick up several vehicles each week. Setting up reservations is straightforward, and most employees are actually pretty helpful. The real problem is how poorly maintained the vehicles are. Over the last 5 months, I've rented from the Charlotte airport about a dozen times, and roughly half of those cars had issues. Gas tanks weren't filled, AC wasn't working, oil was low, brakes needed attention, windshield washer fluid was empty, tires weren't properly inflated, dead key fob batteries, and other maintenance problems. We're Emerald members, so why aren't the vehicles in better shape? I'm guessing they think it costs too much. Booking and returning a standard rental is fine. But if you need to modify or extend your rental, the website tells you to call them. Then you're stuck on hold for 20 to 30 minutes just to extend. Between needing to spend all that time on the phone and getting poorly maintained cars, the Emerald membership discount doesn't really make up for the hassle.

Incredibly frustrated and pursuing other options to resolve this matter. I rented a vehicle that ended up vandalized at my hotel while sleeping. The responsible party was arrested and prosecuted. I'm being held responsible for the damage bill. The employee explicitly told me 'collecting from you is easier for us than from the guilty party.' Since it's not my car, I can't press charges myself. The company won't pursue the offender to recover damages from them. I paid eventually, but I'm considering legal options since there's documentation, a police report, and the perpetrator's whereabouts known. It makes no sense that I'm paying for vandalism I didn't commit. I have the highest membership tier but won't use them again, and I'm recommending alternatives to my colleagues. This was badly mishandled. The paying customer shouldn't bear the costs when there's a documented offender. It's unfair and ridiculous.

I'm extremely disappointed and looking into other ways to resolve this. I rented a car that got vandalized outside my hotel while I was asleep. The person responsible was arrested and charged. Yet I'm being asked to pay for the damage. When I spoke to the representative, they literally said 'it's easier for us to collect from you than from the other person.' I can't file charges since it's not my vehicle. The company isn't going after the person responsible to recoup the cost. Yes, I eventually paid, but I'm considering legal action because there's a police report with the perpetrator's information and location. I shouldn't be covering charges for someone else's crime. I'm a top tier member, or at least I was. I won't be renting from them again, and my entire team has been advised to use someone else. This situation was handled poorly and it's wrong that the customer ends up paying instead of the company pursuing the actual person who caused the damage. Completely unacceptable.

Renting at the Burbank location was a really positive experience. National gave us great service throughout. There was some initial confusion about what vehicle we'd receive, but it was cleared up without problems when we returned. The car was clean and polished when we picked it up, which we really appreciated.

Renting from National at Burbank Airport was fantastic. National delivered great service overall. There was a little confusion about which car we'd be getting, but everything got straightened out once we returned. The vehicle was spotless when we picked it up, which was a really nice detail.

Absolutely do not rent from this company. When I drove out of the lot, I asked the employee to inspect the car for existing damage. She refused to get up from her desk or even step out of the booth to look at it. She never entered any damage notes into the computer. Upon return, I asked the drop-off attendant the same thing. She said no and wouldn't come out. She said she'd catalog it later. A few days afterward, I received an invoice for $1,300 in damage that I absolutely did not cause. I drove the car for 2 hours total. This is a total rip-off.

Stay away from this rental company. I rented a car and asked the attendant to check it for any damage before I left. She wouldn't even get out of her booth or leave her seat to look at the vehicle. Nothing was documented in the system about the car's condition. When I brought it back, I asked if she could inspect it with me, and she refused again. She said she'd check it in later. Days passed and I got hit with a $1,300 charge for damage I definitely didn't cause. I only drove the car for 2 hours. This feels like a total scam.

Worst service we've ever had from National at their international location. We booked an SUV and received something way too small. On top of that, they wanted an extra $129 daily charge for a different vehicle. My husband maintains top tier status with them. The staff's attitude was dismissive, telling us that standards are different outside the US. After dropping off the car, my son left his designer sunglasses inside. The next day when we asked about them, staff said they didn't have them, despite us being certain about where they were. Multiple attempts to reach the main office went unanswered. This experience has turned us away from the company permanently, and we're sharing our story with friends and family.

We had a terrible experience with National's customer service at their international location. We requested an SUV and got something much smaller. Then they tried to charge us an extra $129 per day for an upgrade. My spouse is a loyalty member, which made it worse. When we complained, staff told us 'this isn't America, we do things differently here.' After we returned the car, my daughter realized she'd left her sunglasses behind. When we went back the next morning, they claimed they hadn't found anything, even though we knew exactly where she'd left them. We tried contacting corporate but couldn't get through to anyone. We won't be returning for future rentals and we're letting everyone we know about how we were treated.