How to Redeem a Mytheresa Promo Code
Here is what you need to do for applying a promo code on Mytheresa:
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Log in or create an account at the official Mytheresa website.
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If you find the products you desire, add them to your shopping bag.
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Click on the bag icon to review.
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Enter your promo code in the “Gift Card/Store Credit/Promotion Code” field under the item(s) you chose.
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Select “Use code”.
Your discount will be displayed in "Your current promotions" and the final price will be adjusted automatically.
About Mytheresa
Mytheresa is one of the leading luxury multi-brand digital platforms shipping to over 130 countries. Founded as a boutique in 1987 and launched online in 2006, it has grown into a global destination for womenswear, menswear, kidswear, lifestyle products and fine jewelry.
With a highly curated selection of up to 250 international luxury brands, Mytheresa brings timeless fashion to high-end shoppers worldwide. Mytheresa’s unique digital experience is a combination of a highly curated product offering, access to exclusive collections, and in-house produced content.
Over the decades, Mytheresa has continued to innovate while staying true to its boutique roots. The company still positions itself as the destination for the finest edit in luxury.
Mytheresa Seasonal & Holiday Sales
Keep in mind Mytheresa massive sales events throughout the year, such as: Black Friday & Cyber Monday, Christmas & Holiday Sales, End-of-Season Sales, Year-Round Clearance, etc.
Don’t forget to join Mytheresa newsletter to enjoy exclusive access to private sales, pre-shopping events and more.
Mytheresa Return Policy
If for any reason you're not fully satisfied, you can return your purchase within 30 days of receipt.
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All items must be returned in their original condition, unworn, unwashed, unaltered, and with tags still attached. Include all item boxes and dust bags with your return.
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Only one prepaid label is provided for each order. Return all items in one package.
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Use the same courier service (DHL) as the original delivery for returns.
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Returns can only be made from the country where the order was delivered.
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Customized items cannot be returned.
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Refunds go back to your original payment method. You can choose to receive store credit instead.
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Insurance and handling fees will not be refunded.
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When returning items in separate parcels, pack them in their original packaging and use the individual labels.
How to Return at Mytheresa (DHL)
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Log in your account and visit Mytheresa returns portal at returns.mytheresa.com.
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Select the item(s) you wish to return and choose a reason. Print the return label and customs forms if needed.
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Place your item(s) in the original packaging and attach the returns label. If required, complete all three copies of the customs invoice. Put each one into the clear envelope, and attach it to the parcel without closing it.
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After receiving and checking your return, Mytheresa will inform you of refund approval or exchange shipment.
Mytheresa Customer Service
If you ever need assistance, Mytheresa’s customer care team is ready to help:
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Email: [email protected]
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Phone: +49 89 127695-101 (available 24/7)
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Contact Form: here
