Oakley Coupons & Promo Codes

Bought some pricey HSTN shades from their website. They showed up with a soft pouch instead of a hard protective case. Since the online and in store pricing matches, this is a clear disadvantage for ordering online. Not thrilled about this.

I purchased a pair of expensive HSTN sunglasses online and when they arrived, there was only a soft carrying case included instead of a hard case. The price is supposedly the same whether you shop in stores or online, so missing the hard case feels like getting less value. Pretty disappointing.

Very disappointed in Oakley as a brand. Over many years I've bought numerous pairs from them, but recently I've noticed the quality of certain styles has really declined, hence the one star rating. Purchased a pair from the clear plastic Rafter line and after less than two years the material deteriorated, covered in hairline fractures. When I complained to Oakley they basically dismissed me saying it's outside the warranty period so too bad. Terrible approach to keeping customers happy. I'm done shopping with Oakley and won't be back. You just lost another customer. To anyone reading this, if you buy from them and something goes wrong, file a complaint immediately while you still have coverage.

I'm let down by Oakley. I've been a loyal customer buying many pairs over the years, but the quality on some products has definitely gone downhill, which is why I'm giving just one star. I picked up a pair of the clear plastic Rafter glasses and within less than two years the plastic started breaking down with tiny cracks all across the lenses. I reached out to Oakley about it but they basically said oh well, your warranty expired, so that's your problem. This is really bad customer care and not the way to keep people coming back. I won't be ordering from Oakley again. So that's one customer lost. If you're reading this, Oakley, please improve your products. And if you buy from them and have problems, make sure to complain right away before your warranty runs out.

Opened my order and found completely wrong items inside. Reached out to customer service by phone and they assured me they'd send the right pair. My next package was still incorrect. Another phone call promised a full refund. No refund came through. Called a third time and was left on hold so long I gave up. Fourth attempt meant going through 8 menu choices and dealing with recorded messages before the call cut off. Fifth phone call gave me hope that things were finally happening. This whole process has been absolutely horrible. The service is really bad and the phone menu system is impossibly complicated with tons of irrelevant options. I won't be shopping with Oakley much anymore if I can help it. February update after my sixth call: They said no refund because the item was never returned to them. I mentioned I was promised return labels twice via email but never got them. That sent me to call my credit card company for the seventh time on this issue and got them to reverse the charge. My advice: if you do buy from Oakley, use a regular credit card rather than a debit card.

Ordered one thing, received something completely different. I phoned them and the customer service rep said they would mail me the right product. The replacement was also incorrect. Called back and they promised a refund this time. Days went by with no refund appearing. My third call had me stuck on hold thinking the person fell asleep. The fourth call required me to punch through 8 different menu options and sit through boring recordings before getting disconnected. The fifth call finally seemed to get the refund rolling. But dealing with this company has been a nightmare. Their customer service is truly terrible and the phone system has way too many choices, many that don't even make sense. I'm going to find another brand. Late February update: This took six phone calls total to fix. They told me they never got my return because they said they sent return labels to my email, but I never got them. So I called my credit card company on the seventh call and got my refund that way. If you shop at Oakley, definitely use a credit card instead of a debit card.

Got the wrong product in my order. Called customer service and was told they'd ship the correct one. Second shipment was also wrong. Another call came with a promise of a refund. Still no refund showed up, so I called back a third time. The rep put me on hold for what felt like forever. Fourth call came after navigating through 8 menu options and listening to endless recordings about privacy stuff, then the call just dropped. On my fifth attempt, they said the refund was coming through. The whole experience has been awful with terrible service and way too many confusing menu choices that don't even apply, so I'll be avoiding Oakley going forward. Update from late February: Had to make a sixth call to finally resolve this. They claimed they never got the item back even though I was promised return shipping labels twice by email and never received them. That led to a seventh call to my credit card company. They got my money back. Lesson learned: only use a credit card with Oakley, not a debit card.

Really disappointed with how customer service handled my situation. Two packages I ordered disappeared in transit. More than fourteen days later and they're still investigating, despite me providing solid evidence that the shipping carrier lost my order.

This customer service experience was the worst I've had. Two of my shipments went missing. After more than two weeks, they're still investigating even though I've given them clear documentation showing the carrier is responsible for losing the items.

Customer service here is absolutely the worst. I had two packages that disappeared in shipping. They're still looking into it even though it's been over two weeks now. I gave them plenty of proof showing the delivery company lost or took the items, but nothing has happened.

Purchased the Radar EV Path High Resolution Collection Carbon Prizm Black Polarized sunglasses. First purchase had one temple with a loose hinge that was different from the other side. Ordered a replacement and the new pair had a manufacturing flaw with a noticeable dent on the frame. For what Oakley charges, the quality is unacceptable and several cheaper brands perform better. Receiving defective items twice is really frustrating. Picture evidence would help but I can't upload files here. Don't expect premium quality but should be way better than this. The sale prices make me wonder if they're clearing out defective stock. Returning everything because I'm too annoyed to deal with this anymore.

I ordered the Radar EV Path High Resolution Collection model in Carbon with Prizm Black Polarized finish. My first pair had a defective hinge mechanism on one arm that was way looser than the other. Tried ordering again and the second pair came with a factory defect on the frame, a deep dent visible on the side. For a brand charging Oakley prices, this quality is embarrassing and worse than many budget brands. How is it possible to get defective products two times in a row? I tried to include pictures of the damage but this system won't let me upload them. I'm not asking for luxury quality but they need to step up their game. This feels like they're dumping QC rejected items at these sale prices. Both pairs are going back. Way too much frustration over this.

The Radar EV Path High Resolution Collection in Carbon with Prizm Black Polarized lenses I ordered first had a faulty hinge on one of the arms, noticeably looser than the other side. So I tried again with a second pair and that one arrived with a manufacturing defect on the frame itself, a visible dent on one side. A brand like Oakley shouldn't deliver this level of quality given the premium pricing. The glasses are worse in quality than some cheaper alternatives out there. Getting defective products twice is unacceptable. I wanted to attach photos as proof but the review system won't allow it. I'm not expecting luxury brand perfection, but the company should do better than this. It honestly seems like they're offloading their rejected quality control items during sales events. Returning both pairs because I'm fed up with the headaches.

These are fantastic and I'll purchase them again. They keep the lenses completely clear with zero fogging, offer solid sun protection, and the craftsmanship is outstanding.

Would definitely buy these again without hesitation. The lenses stay clear with no fog buildup, they give great sun protection, and the overall quality is just amazing.