Plants.com Coupons & Promo Codes

We bought two heart ferns and one arrived looking great while the other was practically dead. We sent pictures right away and they apologized and sent a replacement. Unfortunately, the replacement was even worse than the original. They did handle it well from a customer service standpoint, but honestly if you want a plant that's actually alive, you might want to shop elsewhere.

The recipient was thrilled with the orchids I sent them. The ordering process was simple and there was an immediate discount offered right on the site. The delivery took a day longer than expected, but that seemed to be a shipping carrier issue rather than Plants.com's fault. They kept me updated throughout the process. It's a solid option compared to traditional florists and comes in at a better price point. I'd definitely use them again.

This company is a letdown. I ordered a Mother's Day gift and paid extra to have it delivered on the Friday before. They sent an email saying it shipped on time, but when I checked the tracking, it showed delivery on Monday instead. The rep blamed it on the carrier, but there was no warning about any delay. Plants.com is basically running a bait and switch operation.

Since they ship from California, the farther away you are the more likely your plant will get damaged or die during transit. The boxes don't say they contain live plants or indicate they should stay upright, so they get tossed around in shipping and the plants get wrecked. Plants.com refused to refund me, and when they replaced it with the same plant, it arrived damaged again. The prices are already high and the service isn't worth what you're paying.

I paid extra to make sure my plant would arrive before Christmas, but it still hasn't been delivered. My daughter already left for vacation so it won't even be there when it shows up. I'm really upset about this. I contacted the company and haven't heard anything back. Very frustrated with this situation.

Let down by my experience here. I ordered a peace lily that was pictured as having lots of beautiful white blooms, but when it showed up, there were zero flowers on it. I wouldn't purchase from them again. After I emailed their support, they basically said tough luck. It's strange how their website only displays five star ratings while reviews like mine seem to disappear.

My plant arrived infested with bugs.

Ordered a bonsai that never showed up! They promised to reship it but nothing ever came. First they said it would arrive on January twenty-fifth, then nothing. Then they said the thirty-first, still nothing. Don't buy from here, find another seller. Total scammers!

Had a terrible experience with this company. I ordered a palm tree listed as nine to twelve inches, but it was only six inches when it arrived. When I called to complain, they insisted their measurements were right because they measure from the pot bottom to the leaf tip. That's nonsensical. I won't be ordering from them again and think they need to be investigated.

The customer service here is awful. I ordered a plant and after two weeks of waiting, I called to find out they no longer had it in stock. I requested my money back and it's been over a month with still no refund. Multiple phone calls haven't helped. I would never suggest this company to anyone.

I bought a plant as a gift for someone but it was delivered late and ultimately never actually showed up. They sent me a picture of boxes at some random location as proof of delivery, not the address I paid for. When I asked them to send it again, they insisted that photo was sufficient proof and wouldn't do anything about it. Really frustrating that I paid for something I never received and got no help.

I agree with all the negative reviews out there, especially after dropping eighty five dollars on what they called 'starts' instead of actual mature plants. Super disappointing, and honestly, I didn't even bother contacting them because I figured customer service would be just as mediocre as the products. Save yourself the money and shop somewhere else!

I bought a plant to give as a gift but was really let down when I saw pictures of it. It looked nothing like what was shown online. When I reached out to the company, they just sent me care instructions instead of addressing the problem. I can't recommend them and won't be shopping there again.

My parents were thrilled with their heart-shaped succulent arrangement. It serves as a meaningful reminder for them each and every day.

My parents were so happy with their heart-shaped succulent arrangement. It's a special keepsake for them that brings comfort each day.