PowerA Coupons & Promo Codes

This outfit doesn't give a darn about taking care of their customers. Grabbed one of their controllers over a year back and it worked for like four days before it just completely died. Tried hitting up their support team repeatedly and all I got was the same generic copy-paste garbage every single time. They kept asking me to snap photos of the controller with all this stuff on it, send them a receipt if I could find one, and they'd supposedly send me a replacement as a one-time thing. Problem is I tossed the receipt ages ago, and the whole mess started because of some update they pushed to the hardware or firmware side of things. Even trying to update or roll back the firmware gets you nowhere because that controller's gonna tank no matter what. Yeah they've got some app you can grab to tweak settings and maybe get things working again, but it just fails repeatedly.

It's got some promise, but they gotta let people use any standard charging cable. The one included is garbage, total low quality. It's a cheap controller to get by but you have to sit weirdly stiff so the cable doesn't bend, or they need to throw in a backup cable with it.

Grabbed a fusion pro two for my console to get extra features. Nothing functions right. The app you need to set everything up isn't even available. Fired off a ton of messages back and forth and we got absolutely nowhere. The right trigger only goes down to about 90 percent when I test it. The trigger stop buttons are basically broken. Super frustrating.

Picked up two controllers from a big retailer for my grandson's ninth birthday so he and his dad could play a game he loves. Less than a month goes by and both are completely done. One has a broken analog stick, the other won't charge up right. One was wired, one was wireless. The quality on these things is garbage. Don't waste your money.

Picked up several controllers for gaming from different retailers, went through five or six total over time. The first one got swapped twice under warranty because it developed issues with the analog sticks or shoulder buttons, and the replacement had the same problems show up after three to five months. The third one stopped being covered by warranty, so I purchased another unit, but that one also started having the same issues. To give credit where it's due, their support team was fantastic, replacing everything fast and without any hassle. The real letdown is how unreliable these controllers are over time. I will say some positives though. They feel comfortable and balanced in your hands with good materials. The removable long charging cables are a smart feature you can swap out if they break. But honestly, despite the comfort and nice feel, the actual reliability just isn't cutting it based on my time with them. I switched to a different brand and it's been way better.

Got a special edition gaming controller as a holiday gift and after just under five hours of playing, the left analog stick slipped off its track or lost tension or whatever you want to call it. Point is the thing doesn't work anymore. I checked their website and saw they have a two year warranty, so I filed a claim with the broken part explained. I had the receipt and sent photos showing the damage. After going back and forth with their team asking me to update firmware and do manual calibration, they finally email me saying physical damage voids the warranty and link to something about the controller being messed with. I don't get how a company charges ninety bucks for a controller and doesn't stand behind their own product. Skip PowerA completely. Best outcome you'll get is spending cash on a fancy brick.

Ordered a controller for my console. Within the two year warranty period the buttons started acting up. Got in touch with their support and they told me they don't even make controllers for my system anymore, but I could pick out a controller for a different console instead. I don't own any other consoles, though. According to my consumer protection laws I should get the same thing back or some money returned. I asked for the refund and they said nope. Now my only choice is taking them to small claims court. These aren't cheap either.

Got hit with a charge that I never authorized, which is totally not okay. I'm sitting here waiting for them to get back to me right away through email.

You're gonna have a rough go if your controller stops working properly. Their customer service rep was absolutely terrible. I had to spell out my whole problem over and over, and the moment they realized my item was out of warranty, they just bailed on helping me even though I specifically said I didn't want a replacement. All they'd tell me was where to purchase a new part.

I've bought two controllers from PowerA. One from a supermarket came broken right out of the box. The other came from an online store and was also broken before I even opened it. TWO YEARS BETWEEN PURCHASES AND FROM TWO DIFFERENT RETAILERS, TWO DIFFERENT MODELS, AND BOTH WERE DEAD BEFORE I PULLED THEM OUT. The moment I plugged them in they just didn't work. Steer clear of this manufacturer. These are actually backed by that big software company, by the way, or at least their gaming console division.

Owned my controller for about eighteen months when the left trigger stopped taking inputs and I heard rattling coming from inside. I used a screwdriver to pry it open and check if the plastic component just came loose since that seemed like a simple repair, but the piece was actually broken right off. I sent their customer service photos and the receipt and they shot down my warranty request saying that opening it up counted as tampering and canceled the coverage. They even said they understood I only would have opened it if something broke and I wouldn't have done so if I realized it would void my warranty, but they still rejected my claim and pointed to their rigid warranty terms. Very inflexible and not a brand I'll support in the future. UPDATE: They actually ended up being flexible and honoring my warranty. Received a replacement.

Had my controller for around eighteen months when the left trigger quit responding and I noticed a rattling sound inside. Grabbed a tool and opened it up to see if the plastic part had just come loose, figured it might be a quick fix, but the piece was actually snapped clean in half. Sent their customer support photos along with the receipt. They rejected my warranty claim because opening it up meant I tampered with it and forfeited coverage. They acknowledged that I wouldn't have cracked it open if it wasn't broken and that I wouldn't have done it knowing it would nullify the warranty, but they still refused and stuck to their strict warranty rules. Absolutely rigid and robotic. Won't be buying from them again. UPDATE: They ended up being reasonable and honoring my claim. I got my controller replaced.

DO NOT GET A POWERA CONTROLLER!!! Over the last two years I've purchased three controllers from this company and every single one fell apart within weeks. All three developed broken analog sticks making them basically unplayable, and two of them also had broken charging connections. I barely even use controllers since I game on computer maybe once a week, so I can just picture how quick they'd fail if I was actually playing on a gaming console all the time.

Got a light-up controller and after around five or six weeks I went onto their gamer support page and ran testing and calibration. When I calibrated it the motors vibrated so hard that it snapped the analog stick. If anyone from PowerA is reading this please reach out because I'm expecting to get sent a fresh unit.

Their customer service is absolutely terrible and my money went down the drain.