99designs.com Reviews
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4.5 / 5
Average user rating
1522
Total reviews
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99designs.com Reviews
Read real experiences from customers of 99designs.com.
Brands may not incentivize or pay to hide reviews.
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Jaclyn
February 7, 2026
Friendly prompt and helpful service.
Friendly prompt and helpful service.
Berwick Augustin
February 6, 2026
Kevin was very helpful amd responsive
Kevin was very helpful amd responsive. He was able to take care of all my needs.
Steve Winter
February 5, 2026
Poor Customer Service!
I have used them in the past as Vistaprint and had great experiences. I recently put in an order and it has been 8 days and had almost zero communication and have yet to see a design.
Anna Gorgievska
February 2, 2026
Helpful and dedicated.
Lennart was very helpful and dedicated to helping.
Irfan
February 2, 2026
I’m a designer on 99designs
I’m a designer on 99designs, and I’ve opened several support tickets with the Designer Support team over time. Every time I reached out, I was handled in a friendly, professional, and highly communicative way. That level of support really made a positive impression on me.For fellow designers who are considering joining 99designs, I’d definitely recommend the platform—just make sure to carefully follow the guidelines and rules. If you don’t, penalties will apply (I learned that lesson the hard way due to my own oversight).For business owners looking for design services with many creative options, running a contest on 99designs is a great choice.Lastly, I’d like to give a special thank you to Nada and Arina from the Designer Support team. They were both incredibly kind, patient, and supportive in handling my cases, and their professionalism truly made the experience much better.
Lucky Jack
January 31, 2026
Experience with customer support
I am a logo designer and I always use 99designs to compete with other designers. A few days ago, I had a problem in a contest, and Windy helped me resolve it. She was very helpful and friendly. Thank you for the great service!
Angel A.
January 30, 2026
Truly Top Notch
I work on 99 Designs platform as a full time designer and I want to thank the 99Designs to give to the designers all over the world for such amazing opportunities that 99Designs gives. Amazing platform where everything organized very well - interface , support, etc. I having fun every time on 99 Designs, learning something new every day and growing as a designer. Thank You,Best Regards
AwayArt
January 30, 2026
There are several pointMy Experience as a Designer at 99designs.s that made my…
There are several points that made my experience as a designer at 99designs interesting, namely:Positive Points:1. 99designs is the best design contest site compared to its competitors.2. The regulations are not overly complicated and easy to understand.3. The prizes for the design contests are very attractive and commensurate with the work of the designers.4. The response from the 99designs team is excellent, clear, and quick (especially Ms. Windy, who responded to my complaint a few days ago when I encountered a problem).Negative Points:1. There are several rules at 99designs (specifically for designers) that I find very unclear and lack detail, especially regarding the use of fonts as a basic design concept.2. I find registering as a new member as a designer at 99designs too difficult and convoluted (I learned this information from several of my friends who have tried registering at 99designs).
Rikhy Darlia
January 30, 2026
I really enjoy working here
I really enjoy working here. 99designs is very fair to its designers. Their support team is also professional and very detailed in providing information. Thank you, 99designs :)
Umair Ansari
January 30, 2026
I was facing some issues regarding…
I was facing some issues regarding verification so I ask help from the 99designs team, so Arina approach me and asked me about the issues or problem I'm having, she was nice, kind and her response was on time like regular updates about the situation and she resolved the issue.
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