afloral.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 3,954+ users reviewing Afloral. Read verified ratings and real customer experiences on afloral.com before you order.
Related articles
4.4 / 5
Average user rating
3954
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for afloral.com.
Brands may not incentivize or pay to hide reviews.
afloral.com Reviews
Read real experiences from customers of afloral.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Patsy Jones
December 18, 2025
I ordered 2 sets of trees and one of…
I ordered 2 sets of trees and one of trees was damaged. I emailed and hoped for a response but with the holidays I was worried it might be a while.when I checked this afternoon they had already sent a replacement!!! I am so impressed with the response time and level of "making it right". I have had pretty bad experiences with customer support lately, so AFloral is #1. I will certainly use them again and tell everyone I know.
Alexandra Utecht
October 30, 2025
Rigid policies and dismissive customer service
I placed a $300 order and their system defaulted to my old address. I realized the mistake within minutes and reached out immediately, but was told nothing could be done — no change or cancellation — even though the order hadn’t shipped.The rep escalated it, and a VP replied repeating the same policy and closing with a dismissive “we wish you the best.” It came across as inflexible and unprofessional.I’ll try to recover the package through my landlord, but it’s unlikely I’ll ever receive it. I won’t be ordering from Afloral again.
Bonnie Christmas
October 6, 2025
I was initially disappointed with an…
I was initially disappointed with an item that was on sale and marked as non-returnable. However, an AFloral customer service representative reached out after seeing my review and kindly made an exception to their return policy. She went above and beyond my expectations and delivered truly outstanding service. I highly recommend them. In the same order, I also purchased a flower arrangement, and it was absolutely stunning.
Aisha Barry
September 20, 2025
I absolutely love my purchase
I absolutely love my purchase
K.Moris
February 24, 2025
Amazing store, definitely buy again!
Flowers arrived promptly and, thanks to the meticulous packaging, thy were in pristine condition. Thank you, Afloral, for your outstanding products and service!
Jared Maples
October 25, 2024
POOR QUALITY!!!
POOR QUALITY! We were so excited to get (12) UV Treated Artificial Indoor/Covered Outdoor Yucca Plants - 27" for our yard. After just 1 year they completely fell apart. I reached out 2 years after purchase to see if there was anything they would be willing to do (maybe a faulty batch?) and they said they wouldn't do anything because I ordered in 2022. If you only want these to last 1-1.5 years then go ahead...for the price point these should last a lot longer.
Cindy C.
October 24, 2024
My order is not complete 😒
I have to say my order came quite swiftly. Within 2 business days to be exact. The box it was shipped in was banged up and appeared to to be taped back up as if it was opened. I figured..maybe a simple mishap at the post office and they taped it back up. I ordered 3 Norfolk Pine Wearths and ONLY received 2. Waiting for someone from customer service to get back to me. Super disappointed!!! My sister convinced me to order from this company. She Ordered all her Christmas wreaths and garland from them last year. The 2 wreaths I have look AMAZING. I'm just hoping I get the other one. My plan is to order 3 more before Christmas for each door in my home. Hoping this company lives up to its name and ship me my missing wreath. 😔☹️
Judith Hume
September 6, 2024
Beautiful products and a stand-up company!
Afloral is absolutely a stand-up company. A year ago, I bought some faux botanicals from them. They were beautiful, but to my disappointment, they didn't hold up well. Specifically, they lost leaves and unlike with most expensive faux botanicals, I was unable to re-attach the leaves that fell off. I posted a negative review stating this, and Afloral reached out to me and said it appeared that I'd received a flawed product (which can happen with anything). Furthermore, they said they'd be happy to either replace the product or give me a refund. I opted for a refund, and within a couple of days, I received it. So I'll recommend them without reservation, and I'll buy from them again.
Customer
May 30, 2024
-They don’t ship to Canada
-They don’t ship to Canada. -You can’t even buy their products from the US Amazon storefront and have it shipped to Canada, because it tells you that it cannot be shipped.- There is no Canadian Amazon storefront.- The US Amazon storefront is constantly empty and has very little articles. - I recommend buying from Prestige Botanicals. They ship to Canada without a problem and my order got shipped and arrived in 2 days.
Consumer
December 14, 2023
Great product and great service!
Great customer service and really beautiful products. Unfortunately, my first order was stolen from my porch before I could pick it up but the company really graciously replaced it and refunded my shipping costs. It will take them 48 hours to respond to any requests because i believe they are a small operation but the replacement order did not disappoint! Really high quality faux flowers and I’m excited to buy more!
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).