allbackyardfun.com Reviews
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4.2 / 5
Average user rating
106
Total reviews
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allbackyardfun.com Reviews
Read real experiences from customers of allbackyardfun.com.
Brands may not incentivize or pay to hide reviews.
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Charles Schmanski
January 15, 2025
The team at ABF were great to work…
The team at ABF were great to work with. My wife and I had been wanting to update our backyard for years. We have always wanted a fire pit and more recently wanted to update our furniture. The team at ABF were great providing ideas and suggestions. They even came to look at our space to help us come up with a plan. Their experience really showed. We added a fire pit and sectional sofa. The results were awesome. We are using our patio more than ever!
Joann Garramone
December 6, 2024
I worked with the team to purchase new…
I worked with the team to purchase new pool furniture for our large community. Heikke was great to work with. He met with our team and helped us select a mixture of tables,loungers and chairs. He visited our community and helped us select the perfect combination. His team delivered and set everything up. We were so impressed with the furniture and this company we placed a second order for farm and cocktail tables for our pavilion. I like that ABF is local and hands on. The furniture is sturdy, long lasting and looks great. Some of our residents have purchased for their patios also. Thanks team at ABF
Callie Kelley
May 17, 2024
I would give 1,000 stars if I could!
I would give 1,000 stars if I could. Jolene at AllBackyardFun (ABF) was absolutely amazing to work with. I was hosting a big event at my house on 5/11 and REALLY wanted our new firepit to arrive in time for the event, because our existing one was... well... hideous. So, we sold the old one on FB Marketplace and ordered this beautiful Copper table from ABF like a week and a half before our event. In order to ensure it got here in time I called ABF and Jolene answered the phone. She immediately called their supplier and made sure they shipped it out freight immediately and it got here the Thursday before our Saturday event! In time to set up, get familiar with, and I'm just SO grateful I ignored the bad reviews, which now I think might be fake, and ordered my firepit table through ABF! I will recommend them to anybody and am really grateful that Jolene cared enough about me to help expedite the shipment of our table! THANK YOU SO SO MUCH ABF & Jolene for your stellar product and service.
Linda Lopez
November 24, 2023
Horrible customer service
Horrible customer service. I returned a wind guard that was useless and did not fit. I have not to date received a refund on my cc. They said the credit card refunding process does not work. Haha but it works to take the money. Insane. Now they tell me they sent a check of course it never came. They don’t answer the phone. They are not legit obviously. It’s a scam company and not ethical at all
Mike Shapira
July 3, 2023
Spammers
These a-holes began practice of sending SPAM text messages from different numbers to advertise their s-tty products. No way I’ll be buying anything from these imbeciles.
QS
June 28, 2023
Supreme Customer Service
The Google Reviews speak for itself. 5 starsI have worked for this company for 3 1/2 years now. I have never experienced better customer service not only from the owners but also from the delivery team.
Scott Hayward
June 27, 2023
Ordered a firepit in April. Finally gave up.
Ordered a firepit in April. I just cancelled the order after endless issues trying to get it shipped, including having them contact me about a shipment that evidently had my name on it in error. Lot's of excuses by people who don't have any idea what they are doing. I asked for my money back finally after yet another rep read back notes about past calls (I've had to call at least 6 times due to ordering and scheduling issues) that did not reflect our conversations at all. Feels like a scam. I doubt I would have ever received the item yet they were paid for it months ago.
Amanda Dodson
January 4, 2023
We LOVE our fire table
We LOVE our fire table! Not only can you use it on beautiful summer and fall evenings. Our boys also get use out of it in the winter months to warm up while playing a little outdoor hockey!
JerryG
January 4, 2023
We have had our Northcape patio…
We have had our Northcape patio furniture for years and love it. Came back for more. The staff has always been accommodating and answered all our questions. We have our furniture in the snow as we speak, but it has looked a great year after year when we take off the covers in the spring.
Meliisa
September 22, 2022
Waited almost 4 moths for a firepit I…
Waited almost 4 moths for a firepit I ordered. the freight company they used for door delivery refused to pull into my street or driveway and said could only unload it on the side of a busy highway. Backyard was suppose to get another freight company to deliver it but didn't hear anything for 3 three weeks. Just called today to find out it was shipped back to manufacturer after they supposedly tried to call me "constantly" for 3 weeks. They shipped it back but didn't refund my money! I called them today and didn't even get an apology after waiting for almost 4 months and hiring the originally "crappy" freight company. Do no buy anything from these people, especially a firepit.
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