amainhobbies.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 55+ users reviewing AMain Hobbies. Read verified ratings and real customer experiences on amainhobbies.com before you order.
Related articles
2.5 / 5
Average user rating
55
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for amainhobbies.com.
Brands may not incentivize or pay to hide reviews.
amainhobbies.com Reviews
Read real experiences from customers of amainhobbies.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
michael kozuma
March 18, 2026
Poor customer service!!!
Poor customer service!!!
Larry LaRue
February 5, 2026
Get better shipping
Great website, great customer service, and fast order processing but shipping sucks usps is the worst never know where they will send your order to drag out delivery or how long it takes to receive your order
David Kosowski
January 21, 2026
Get no help or the wrong help
Get no help or the wrong help. They never answer the question I ask, instead they give me the run aroun with other answers that never answer the question.
Anthony and Cathy
January 8, 2026
Gave me a shipping line as pay this…
Gave me a shipping line as pay this extra amount to get faster priority mail........NEVER SENT PRIORITY. Next some items went into backorder AFTER I ordered them......they even asked for the upcharge and secured that.....then 2 days go by and poof.....backordered, with no email or anything......but took the payment
Ben Andrews
December 30, 2025
Absolutely fantastic customer service
Absolutely fantastic customer service. The A Main team bent over backwards to make sure I got the item I ordered in time, and they responded extremely quickly to any queries I sent their customer services team. This is the best customer experience I’ve had in any industry.
mark duvarney
August 26, 2025
Poor customer service
I called customer service regarding an order that had an issue with usps and had been sitting in a different city for 2 days when it was in my city the previous day. The answer I received from customer service was it was shipped first class and it was only a day late at this moment. His lack of concern and unprofessional attitude will make me go elsewhere for my rc purchases.
Ernest Edwards
June 12, 2025
No refund for the parts I ordered…
No refund for the parts I ordered because of wrong description.
Trevor Court
June 8, 2025
Ammain hobbies
Excellent service, no problems or issues ordering from ammain to England just under 2 weeks for delivery 📦
Joe Todaro
April 25, 2025
When Customer Service Takes Flight-and Crashes: My Horizon Hobby Horror Story…
“When Customer Service Takes Flight-and Crashes: My Horizon Hobby Horror Story…”[Background]On 4/24/25 at 10:15, I was at RISE Indoor Sports when, in desperation, I contacted Nick at Horizon Hobby. This was not an isolated case—of the four Mike T foam airplanes I’ve owned, all have been defective. Most recently, the propeller on a supposedly new Sport Cub S fell off right at takeoff during its maiden flight. My wife and a group of kids witnessed the propeller literally falling off mid-air, which was both embarrassing and frustrating.Based on this repeated experience, I strongly recommend caution when purchasing foam airplanes from Horizon Hobby due to consistent quality control issues. Thanks so much for your assistance, Nick; it is greatly appreciated.[Concern]On April 17, 2025, I spoke with Mike T from the Elite Loyalty Office at Horizon Hobby. My name is Joseph Todaro, I am 77 years of age, and a U.S. Army Veteran.When I unboxed my new Sport Cub S UMX RC airplane (third one of four) from Horizon Hobby (Mike T), I immediately saw it was unusable-the wiring harness was jammed inside the cargo bay and appeared glued to the fuselage, making it impossible to fly. I've taken clear, professional photos of the problem, which I've posted in my Google Review.This isn't the first time I've received a damaged or incomplete product from Mike T at Horizon Hobby. I was furious and extremely frustrated. When I called Mike T, his attitude felt dismissive, arrogant, and disrespectful. He gave me only generic, scripted responses. After 40 years at IBM as a Senior Software Engineer, I know this level of customer service would never have been tolerated in my field.Mike's quick, canned answer-basically, "We don't build them, we just sell them" —tells me Horizon Hobby has no real quality control. At the very least, Horizon Hobby should randomly inspect every ten to fifteen foam products for quality before shipping.This experience has made me reconsider shopping with Horizon Hobby, unless Mike T is not involved in my customer service. Otherwise, I’d gladly give my business to AMain Hobbies, as I have before, just to avoid dealing with Mike T. I didn't even mind paying a bit more for shipping, and the planes I bought from AMain Hobbies were high quality and problem-free. I love my AeroScout S 2 1.1m from AMain Hobbies.I hope Horizon Hobby takes these concerns seriously, because customers deserve better.Joseph TodaroRISE Indoor Sports, NCDate of experience: April 17, 2025
Shannon Bridgeford
March 19, 2025
utterly horrendous
These guys have the worst Customer service I've ever come across. Took 5 emails and finally me reaching out on chat to get a very unapologetic response to an order that is as of now 2 weeks late. Defo stay away from Amain Hobbies. Borderline scam territory.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).