amazon.ca Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 418+ users reviewing Amazon.com, Inc.. Read verified ratings and real customer experiences on amazon.ca before you order.
Related articles
1.5 / 5
Average user rating
418
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for amazon.ca.
Brands may not incentivize or pay to hide reviews.
amazon.ca Reviews
Read real experiences from customers of amazon.ca.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Simeon Joseph
February 16, 2026
Agents lie about completing a task…
Agent stated that he initiated the process for me refund. I was promised there would be no issues. Contacted customer service after 10 days only to find out it was not done in the first place and the refund can no longer be done because prime pulled 7.83. My mind was blown beyond measure. Agent and supervisor was no help. All you receive is a scripted response. Worst service ever!!! You received fake promises and nothing else.
Klody
February 14, 2026
Worse company ever
I had problem with an order made on the 26th of January, i spoke to near 20 differents representatives if not more. They seem to be all morons who don't understand a thing until you repeat it 10 times + each thing. Nobodies was able to help me, I've been talking with them 5 times a week, and the last chat was more than 2h. Funny fact, i found and fixed the problem myself, the site was bugging. Worst customer service ever, and that's the short version. And when buying goes well, the shipping suck because they don't knock, they leave the package unsafe in front of your 40 units apartment building and it get stolen. I dont want to have anything to do with Amazon anymore, that's it, as soon as i get my order. They are canceled(Note that i have all that trouble because i had an Amazon gift card, so i wasn't able to just cancel everything and forget about it, if i didn't want to loose my gift card money. And they gave no compensation for all that lost time and stress)
Ange
February 8, 2026
Shipping nightmare
Amazon started using this shipping company called Dragon fly aka intel. They are absolutely horrible to deal with. I have had so many bad experiences with them. Months to get your packages or they damage them and they do not call you if they can’t find your location instead they bounce it around from town to town then eventually just drop it off anywhere leaving it up to other people to get ahold of you saying where your parcels at. As of now or until they deal with a better shipping company I will not use Amazon again and thinking of canceling my prime account and and subscriptions.
Terry
February 3, 2026
This is the BEST company on the planet
This is the BEST company on the planet! Anyone that wrote a negative review must have caused the problem themselves.Deliveries are always on time or early, refunds are absolutely hassle free and you don't have to deal with the vendor (amazon does that for you) and there is an Amazon warranty if the item fails later on. Every company would do themselves a big favor if they copied the Amazon way of doing business. The low Trust Pilot rating has to be a mistake of some kind or else only people that messed things up for themselves bothered to write a review. Try an order, even a small one, and you'll see why Amazon is the very best online outfit you've ever used.
Evan
February 2, 2026
Wouldn't Shop Here If Not For Convenience
I sat around waiting for my package ALL DAY, just for no one to show up and lie about an attempted delivery. I watched the van drive PAST my home. 4 hours after, I got a call from a number labeled as "Possible Scam". I didn't pick up, for obvious reasons. I then proceeded to look up the number and saw it was Amazon Delivery. The driver called again, I picked up this time, and got no response on the other end. All I heard was the engine and the sound of the driver moving. It was directly after this the tracking went blank, and I was told there was "an issue with my delivery". The only "issue" was your driver IGNORING a customer on the other line after THEY ARE THE ONE THAT CALLED!I was home. I had given clear instructions, and it's not hard to find my home; I'm in the middle of a residential area, close to the street. I am tired of having my time wasted. And guess what? I won't be home when they attempt to deliver tomorrow, but I can't change the delivery date.Looks like I won't be getting my package, and I need what I ordered ASAP.
Mike Mckenna
January 31, 2026
Horrible customer service
Horrible customer service. Like really bad. Couldn’t understand her. Then she asked for my account number? I’ve never been asked and told her I didn’t know Amazon customers had account numbers? The item I was upset about was a shirt I ordered that clearly said eligible for return. But they had hoops for me to jump though to be eligible. They wanted me too pay postage to an Asian country to send it back! That was as much as the inferior product I got. It went downhill from there. Then she pretended not to hear me 😆So she says please call back. Last straw. I’m out. Quitting prime. Goodbye.Adding to this post, so after quitting Amazon, quitting Prime and removing credit cards and deleting app etc, I find a charge on my credit card for another month of Prime! What a scam company. So I called Amazon and got a rep on the phone who was ridiculous in his answers. He looked me up and said there’s no credit cards on record so that can’t happen. lol. So I explained I deleted everything. He just couldn’t make sense. Then he said somebody must be using my card?!? So I hung up. Called my credit card company and such good customer service. My dispute handled professionally and quick. Immediately took the charge away and will contact this scam Amazon company. Whew 😅
Steve Tessier
January 30, 2026
Customer Sevice can't help!
Customer Support (from some foreign country) sends emails asking for details that have no reply. The problem is a vicious circle. The best thing to do is cancel your account and move on and deal with another company.
Colin
January 30, 2026
Garbage
Lots of fake products. Constant email ads and no human customer service
Michelle Pierce
January 28, 2026
Amazon won't let me cancel subscription
Amazon has made it impossible to cancel side subscriptions. I have been sent in circles for over two hours trying to cancel a hayu subscription I purchased through Amazon video. This whole company has made it just hard enough that people will give up out of frustration and continue to pay the subscription. This should not be allowed. I will be cancelling my entire subscription now with prime as I don't feel like being used anymore.
Madison Payne
January 21, 2026
Amazon is not what it used to be
Amazon is not what it used to be. They keep telling me to return stuff that I already returned and ask my ID. they are very scummy and I will not return here.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).