americasbest.com Reviews
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Join 255+ users reviewing America's Best Contacts & Eyeglasses. Read verified ratings and real customer experiences on americasbest.com before you order.
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2.1 / 5
Average user rating
255
Total reviews
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americasbest.com Reviews
Read real experiences from customers of americasbest.com.
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Gerri Hedden
April 6, 2026
I came in for the 2 pair for 95.00 and…
I came in for the 2 pair for 95.00 and the frames I picked were even cheaper. Instead of paying 95. I got 2 pairs for 65.00 and this included an eye exam. Worth the 2 week wait.
Mac McKinsey
March 30, 2026
Thumbs up for America's Best, but staffing is tight
I've used various America's Best locations for years, in both the greater metro Atlanta area and now in eastern Iowa. I could not be more pleased with the friendliness and professional helpfulness of the store personnel. Erica at the Davenport (IA) Commons office recently was just a standout. The ONLY thing that caused me to take off one star is not the staff's fault. The offices typically seem understaffed, though the professionals there work very hard and fast to do their best.
Anthony Spadaccini
March 25, 2026
Updated 3/24/26
Updated 3/24/26: The lens just popped again and their repair only lasted a few days.. The owl and employees don't give a HOOT. HOOT HOOT. Untrained employees can't even install a screw. WHAT A BUNCH OF LOSERS SELLING A SINKY PRODUCT. 3/18/26. Americas Best eye glasses. The reason they have an owl spokes animal is they don’t give a HOOT. Their glasses are flimsy and do not have a trained staff. They couldn’t even replace my lens which popped out. I had to come back the next day. How do you spell junk > America’s Best.
Jackie Little
March 22, 2026
I went on Feb 1st to get eye exam and…
I went on Feb 1st to get eye exam and glazes. Ir is now 3/21 and still no glasses. I will agree the frames were very reasonably priced and the eye exam dr very nice. Can not say much good about the lab that puts it all together. LONG WAITING TIME !! This will be the last time to use them. I have read a lot about the frames breaking and the lens popping out so I have yet to see how that is going to be.
Gwen Majors
March 16, 2026
Americas Worst!!!!
Horrible customer service and dishoonest. Prescribed glasses I did not need. I went to another optometrist and proved I have 20 20 vision. AB has refused to send the refund owed to me. Corporate office keeps giving me the run around, putting me on hold and not coming back to the phone, changing the story about when the check was mailed to me, saying they have no accounting information so all they can do is have acct stop payment and reissue. Not Americas Best but Americas Worst!!! I have filed a complaint with Ca State Optometry and Better Business Bureau.
John Pancari
March 15, 2026
The eye doctor seemed to be uncaring…
The eye doctor seemed to be uncaring and was just "pushing buttons" to get through the "exam." I went there because they had a quick appointment opening, but after explaining to the doctor that I had started to see floaters in my left eye, nothing was done to diagnose these issues.The staff in customer service were prompt and helpful. Although having gone there for "2 pair for 95", I ended up spending $371.
Joann Ferreira
March 12, 2026
SAVE YOUR MONEY
They have now made my glassed twice and still not right. Now they want me to come in again and get another exam. The doctor is like 80 and I think he is the problem. Save your money and go somewhere else. Guessed on date because I do not remember when this started.
Justin
March 7, 2026
America's best is literally the worst
America's best is literally the worst. I went there pay for prescription took an exam right and then I expect to get my prescription but apparently they want me to go back now because they offered me to try these bifocal contacts I never got and I don't care I don't want them anyway they ask me for one to try it I said sure maybe I'll try it but I just want to regular prescription up that they gave me a sample pair for right but now I can't keep my prescription and then they want me to come back and take another prescription I don't have time for that like I went there and it took me hours to get the prescription in the first place and then this time they made me wait an hour on the phone on hold just for someone to tell me I need to come back there prescription or say I already have already done but they still they can't make it work and want me to come back to them like I'm going to give them more money for stuff and I need a refund for this person I already took but you say I took cuz I can't get a prescription for 20 years I've gotten I've gone to exams never once have had to come back and not be able to get my prescription it's the only place ever that holds your prescription it's trying to extort you with it like blackmail me for my so I can go buy them some other things to contact when I just want a prescription you know like it's this place is the worst
River R
March 5, 2026
Highly recommended!!…
I recently stopped by America's Best Contacts and Eyeglasses in Hinesville, Georgia, for a routine eye exam, and it was hands down the best experience I've had at any optical store—quick, friendly, and top-tier service all around!Right from the start, Collette, the classy and professional receptionist, made me feel welcome with her warm greeting and efficient check-in. The whole staff stays on task and is always eager to help, creating a seamless visit.Manager Jennifer is fantastic—she's out on the floor working alongside everyone, and it's clear she has a strong, positive rapport with her team, which keeps the vibe upbeat.Dr. Akbar is brilliant and thorough; he patiently answered all my questions about my changing vision and even followed up with a call when I had a follow-up concern. Totally trustworthy!And tech Raina? She's spot on—got me in to see the doctor without any delay, but still took time to chat and remember details from my previous visit, treating me like family. During my appointment, she even helped adjust my frames on the spot when they felt off.If you're in Hinesville, this is the spot for eye care. Five stars, no doubt!
customer
March 5, 2026
The America’s Best store on 49th St in Hialeah…
The America’s Best store in Hialeah always surpasses my expectations. Everyone from the front desk, the doctor to the salesperson are excellent. I have been coming here for 3 years and will continue to come back. This is truly customer service at it’s finest.
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