backmarket.com Reviews
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Join 17,502+ users reviewing Back Market - United States. Read verified ratings and real customer experiences on backmarket.com before you order.
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4.5 / 5
Average user rating
17502
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for backmarket.com.
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backmarket.com Reviews
Read real experiences from customers of backmarket.com.
Brands may not incentivize or pay to hide reviews.
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Nick
February 10, 2026
Easy choice
Great quality products that help save the environment and save me some cash.
Mike Kochanek
February 10, 2026
Great buy and trade in experience
Great buy and trade in experience. Fast shipping with no issues.
Guest
February 10, 2026
Easy browsing and purchasing
Easy browsing and purchasing. Trade ins are smooth transactions. Would always come back to support the circular economy of Back Market.
Yike Lu
February 10, 2026
Good, remember it's an aggregator
Everything good. Remember it's a market/aggregator, not the reseller itself. Look at the reviews for the sellers themselves.
Christy Olivares
February 10, 2026
I recently bought a refurbished iPhone…
I recently bought a refurbished iPhone 15 Pro Max and I’m honestly impressed. It arrived in excellent condition no noticeable scratches, buttons feel solid, and everything works perfectly. Performance is super fast, the screen looks amazing, and the camera quality is outstanding. Battery life has been strong and it easily lasts me all day. If you’re thinking about refurbished to save money, this was a great buy and I’d definitely recommend it.
MellowYellow
February 10, 2026
The Laptop I purchased from Back Market…
The Laptop I purchased from Back Market works like a charm! It's brand new and functions properly. I am very satisfied with the quality and service I received from Back Market! I will definitely buy from them again!
Allen Sewell
February 10, 2026
The watch is in excellent condition
The watch is in excellent condition, and I couldn’t behappier
Skip Sweeney
February 9, 2026
if you have no need for the "latest/greatest"…
With no need for the "latest/greatest" phone, I searched for options and came across BackMarket. With some hesitation about a 2nd hand phone, I went ahead and ordered one that was listed as in excellent condition. The phone arrived several days before it was expected, looks brand new. I could not be happier with the phone, especially knowing I saved several hundred dollars.
Kevin Zavier
February 9, 2026
Very legit site and they have a good…
Very legit site and they have a good return policy. I returned my iPhone with no problems
Patrick
February 9, 2026
Quality Refurbished Products ... Affordable & Trusted
Back Market sells quality refurbished products at an affordable price for our *almost* enterprise business. We are a small Company that designs and serves its own software, and we're a committed "Mac shop" that largely manages its own equipment. We punch above our weight class in terms of our tech ecosystem, but don't have an enterprise tech budget. We started using Back Market to source our day-to-day user equipment when onboarding, from desktops and laptops to minor consumables. So far the few computers we've bought have been ready to go out of the box and have functioned flawlessly when deployed. Honestly, our frugality brings us to Back Market, but we also believe in reusing good tech equipment whenever possible (which is ironically also why we aren't in the market buying very often).
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