beautybay.com Reviews
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Join 170,697+ users reviewing BEAUTY BAY. Read verified ratings and real customer experiences on beautybay.com before you order.
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4.0 / 5
Average user rating
170697
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for beautybay.com.
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beautybay.com Reviews
Read real experiences from customers of beautybay.com.
Brands may not incentivize or pay to hide reviews.
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Izz
February 3, 2026
They sold me a used eyeshadow palette
They sold me a used eyeshadow palette. I e asked for a refund and so far nothing
tom mcgregor
February 1, 2026
The most frustrating AI chat bot I’ve…
The most frustrating AI chat bot I’ve come across. And that’s saying something!
JL
January 31, 2026
Very competitive price
Very competitive price. Good communication. Well packaged. Fast despatch. First time buyer. Would use again
Sana Warraich
January 31, 2026
The prettiest palette ever the shades…
The prettiest palette ever the shades are pigmented and I’m so excitedddd to use it!!
Rebecca Hendron
January 31, 2026
Item missing and parcel damaged
The parcel was damaged and an item was missing. I have tried to contact for a refund or for the item to be resent but have received no response. I will not be ordering again.
Laura Collins
January 31, 2026
Beautiful products
Beautiful products, great price and very quick delivery 👌 ⭐️⭐️⭐️⭐️⭐️
Leanne Gower
January 31, 2026
The bag which the item was delivered in…
The bag which the item was delivered in was covered in what looked like sick. Had to dispose of the bag. Very disappointed as is not what you expect from a delivery. Disgusting!
Clare
January 31, 2026
I have been a return customer of this…
I have been a return customer of this store for quite a a while now due to the range of products available, the value for money and very quick delivery. I have noticed, in recent months, that many of the items I would normally buy are continually out of stock and I have now had to source these elsewhere. I will still use this store but wondered why there was such a problem with supply of these products. There seems to be particular issues with Bondi Sands and Coco and Eve products but also now Sol De Janeiro.
Sharon
January 31, 2026
Was really worried after reading…
Was really worried after reading reviews after i ordered!Ordered olaplex and was delivered in 4 days, excellent price compared to other sites.Evri delivered as they should have and was able to track.No issues with my order or delivery.
Miss helen mc donnell
January 30, 2026
READ REVIEWS FOR CUSTOMER SERVICE & EVRI GHEIR COURIER CO
Hilarious... see previous posted review..got payment recalled via paypal 3 days ago..yesterday got email from Jonathon that as 30 days have passed... bb conclude that the item is lost...and they will refund my money.Today got email from Dale advising my parcel is ready for collection??? Bearing in mind no attempt was proven to my address via security cameras..No idea where im supposed to collect from????? Plus ive recieved my payment...they genuinely need to sort evri out...no communication between each other... evri while totally responsible have disappeared 🤣🤣🤣🥰
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