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Join 498+ users reviewing Beginning Boutique. Read verified ratings and real customer experiences on beginningboutique.com before you order.
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2.7 / 5
Average user rating
498
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for beginningboutique.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of beginningboutique.com.
Brands may not incentivize or pay to hide reviews.
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Pip C
March 24, 2026
Have purchased a number of products and they have all been exactly what was expected and consistent sizing. I had an issue with the shop app (not their issue) and their customer service responses quickly, incredibly helpful and professional. I enjoy buying products from there and won’t stop anytime soon!
Kirsten Harris
March 22, 2026
Beginning boutique is absolutely the best online company ever! Not only well priced but the customer service is 5 star!! The staff went above and beyond helping me receive my daughter’s dress for her 21st. I will always buy from them again. Outstanding!!!
Emily Newton
March 17, 2026
I ordered sale items and was very careful to make sure they were not final sale as I had never ordered from there before. I went to return them and was told they were final sale and that it was in the terms and conditions box that I had to check but was not displayed anywhere else as they claimed.
Mary
March 8, 2026
Avoid this company at all cost I ordered a dress for my daughters homecoming dance dress did not fit was worn for less then 30 seconds and put back in package and returned I received an email saying return was denied return because tags were removed they were not and the dress had stains it did not so I am stuck with a 80 dollar dress that don’t fit this company lies to avoid honoring its return policy stay away
JA L
March 6, 2026
Very short return window, but we managed to return it in time. Then they denied the return as not being in original condition because it had a few strands of hair on it from when she tried it on once. Absolute scam. Edit: Their reply to me on this site mentions "debris" - there was no debris, and this was never mentioned in their communication with me prior. Their first email mentioned only strands of hair. When I complained, follow ups added "dust". (Again it is very odd to claim that dust would render a garment not in original condition, but in any case there definitely was not any noticeable dust when leaving our house (we'd had it for less than two weeks, there was no time to accumulate a nontrivial amount of dust!). Now when I left a negative review, they've added "debris". Clearly they will say anything to avoid a refund.
Melissa Mack
February 25, 2026
if i could give no stars i would. I do not believe I corresponded with a human once. They did not adhere to their return policy.
Claudia
February 12, 2026
Incredibly disappointing experience as a first time customer and will not be returning. Highly recommend not to shop here.I purchased a size up based on the online chat recommendation that the item was oversized by Benji on Online chat. It was a tight fit, I didn't have an outfit for the event and I then reached out asking for a refund. Was told via online chat again by Benji that return fees waived and I'll receive a "full refund". Now I'm told I'm $10.95 out of pocket and this was non-refundable. This was not put anywhere in the chat. Tried to escalate and rejected by Michelle customer care manager.Do not recommend to shop here unless you want to be mislead and out of pocket.
Cartia Colaianni
February 3, 2026
If there was a chance to vote 0 stars, I would.The quality of their product for the prices that you pay is insane. May as well shop on SHEIN for the same expected quality. This brand is literally a scam. I returned my order within the 14 days as stated on their site and was not issued a full refund. Customer service is also passive aggressive and not helpful at all. I have never been more grossed by a company than I have this one.
Rob
January 31, 2026
They charge for returns and exchanges. I tried to just exchange something and they were charging $10. Needless to say will not be buying anything else from here
Sarah Halnan
January 17, 2026
I ordered a pair of shorts. After less than 3 hours of wear the inside seam area was EXTREMELY pilled. I contacted their customers service expecting it to be a faulty item. I'm not one to complain (my first ever trustpilot review here) but was so shocked when their customers service replied advising that pilling was standard for their products, and they suggested I get a fabric shaver. They then contacted me days later asking for me to rate their service... never again.
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