betterhelp.com Reviews
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4.0 / 5
Average user rating
9332
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for betterhelp.com.
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betterhelp.com Reviews
Read real experiences from customers of betterhelp.com.
Brands may not incentivize or pay to hide reviews.
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Liam
March 27, 2026
Best for remote therapy
I really do appreciate a one the go app that allows me to have access to therapy wherever I am, especially being a college student without transportation. Better Help has really opened my eyes to my problems, and just talking to someone about them really is helpful. Even if I don’t have an appointment, the quick, easy text access let’s me able to talk to my therapist.
Truth BeTold
March 27, 2026
absolutely horrible and scammy.
absolutely horrible and scammy.they will offer lower rates the more you decline and the process is so unprofessional, not to mention their couples therapy side of the company different name and even worse. don’t waste your time.
J. Davis
March 26, 2026
Excellent support
Excellent support
Tammy Hobson
March 26, 2026
Great customer service
Great customer service, quick to help. My first therapist absolutely was no match for me so when I decided to try and switch to another therapist it was fast and easy. No questions asked. It helped my anxiety to not have to stress about why I was changing therapists. 10/10 recommend to all of my friends and family.
Correy Thornton
March 26, 2026
I've doing alot of searching for a good…
I've doing alot of searching for a good therapist dealing with my problems over the years its been a journey,but betterhelp is a great source of finding a great therapist for you have alot of options to choose from. And this website helped me get that help i really need to find myself.
personal Email
March 25, 2026
Keep trying till you find who works for you
The amount of selection.
Laurie Olin
March 25, 2026
Better help has a wonderful…
Better help has a wonderful questionnaire that allows them to assign a therapist that specializes in your needs. When I was looking for a therapist, I was overwhelmed by how many options there were abd who to choose. With Better Help, I did not have to choose. They chose for me based on my responses to the questionnaire. Another good thing, if you are not pleased with the therapist, you can request a different one.
Angela Francisco
March 25, 2026
Better help has been the best company
Better help has been the best company I have worked with. I was matched with a therapist immediately and she has been amazing. Better Help is affordable and works with my insurance. I highly encourage anyone who is looking for a safe space to find help to try Better Help.
Max
March 24, 2026
Betterhelp's name is 100% Accurate
Betterhelp's name is 100% Accurate, I feel like they dont advertise all the features they have which are awesome. It's set-up so you can do almost like intense or in-patient therapy daily, with workshops, and group therapy sessions. And/Or you can just like chat your therapist, and send them updates about your life and issues you are having. Also, there is a mood tracker, a journal, and a goal setter tracker for therapy as well. There is a lot in the app/a lot to the service than expected.
Robin M.
March 23, 2026
As a therapist I can't recommend…
As a therapist I can't recommend working with this company. The pay for the time is not enough to do your job right. You can't bill pre and post time to prepare or debrief. If something takes longer you can't bill that time either. This means I have to provide the worst service of my career or eat up costs myself. Also 30€ per hour before taxes is a joke for what they ask you on top of the actual job.
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