biglots.com Reviews
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1.7 / 5
Average user rating
390
Total reviews
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biglots.com Reviews
Read real experiences from customers of biglots.com.
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Lynnda Hutchins
March 29, 2026
Rude manager and employees
Rude manager and employees. No smiles no friendliness. I’m a manager and I would never treat people without respect. A smile goes a long way to bring people back. Not going back to the market street, Wilmington, NC store
Margaret
March 13, 2026
My first and last time in this store…
My first and last time in this store located in Simpsonville SC on South Street. Very unfriendly cashier and I was overcharged a total of $14.00 on 3 separate items. I will take the loss, but will not go there again. The store was poorly stocked in the food section. I have shopped at many Big Lots and loved them all, but this one is terrible.
Demaria Wright
February 26, 2026
I brought a kitchen table set brand new…
I brought a kitchen table set brand new and one of the stores that closed when I was trying to purchase some screws to be able to put it together because it did not come with the screws, they told it it's supposed to came with the screws but they didn't have it in there. So when I asked about this, we don't have nothing to do with the old big Lots We just have a different, we just got their name. So they're not honoring anything that has to do with the old big lot. I\n Can't even put together my kitchen table set. Because they refuse to even sell me screws. To it, they say they have nothing to do with it. So I advise anybody if you get any merchandise from a big Lots, be very careful and they're not honoring none of their stuff in regarding to any store you purchase from the old big lot, so I can't deal with people like that. They're not honorable. Just just giving you the answer, be aware of big lotsfurniture BI.\ the man.\n Ager stated that they get that furniture from overseas. So imagine probably from China somewhere, you know how they do they get it for cheap and sell it to us for more money. My advice is, people need to start looking at what China got. And how much it costs to get it from them, because apparently that's all you buying stuff from China have a good shopping day better than mines. Peace out this review was to be shared.\n Shared, so apparently you didn't share it. I don't know why was the problem. It was my true experience. I will not be doing any reviews back on this I feel like I should have never did it because I do not like the fact that you didn't share it. It was for you to share. Not to just I wasn't just telling you so I don't like the spirits that I had on this because you supposed to share it and you did the spirits I had with this company was bad. It's not a good feeling.
CAVEMAN CAL
January 12, 2026
No banking here
I wish they had banking services for me to pay my bills but the store seems nice enough.
Brittany M
January 11, 2026
Wonderful team in Furniture!!!
LOVE BL! I am not too sure what the commotion is about in the review section here, but the Big Lots on 3718 Battleground Ave in GSO is amazing! The store is so clean and well kept inside and out. I am so glad they reopened and also got their furniture section back in stock. That was always my favorite section in BL. I have furnished an apartment in Maryland and now a new home in NC with them. Progressive Leasing makes it easy to be approved for buy now and pay over time. They also have wonderful deals; I got an all season Christmas Tree for 60% off! Less than $40! Now on to the wonderful workers there - Casey in furniture, Ms. Crystal, Ms. Cat at the from and sweet Bella, and Mr. Easley are the Dream Team! The operation hours work for my schedule and they were so so so helpful with my furniture pick up. They are all funny, personable, knowledgeable about everything in the store and just flat out easy to talk to. I had a lovely WEEK worth of shopping with these guys and gals and I just would like to send my deepest appreciation out to them all! I recommend all of my friends to always go shop there for their home goods and more! - Signed Brittany
Donna Stoddard
December 19, 2025
DISSAPPOINTED!! ROBBERS!! PLEASE READ FINE PRINT!
DISAPPOINTED!!My promotional period ended n 2 weeks later tacked on all interest on very small balance.And now charging interst on that again.Robbers!! I will never do business with them again!I had been a very loyal customer never being late,always paying xtra.DONE!!PLEASE READ FINE PRINT!!
Gail won several times
September 27, 2025
To close together!
They close to remodel and when they open back up the place is so cramped together you can barely move. Constantly knocking things off rack for being to close. It was fine the way it was. Just a waste of money ! Just saying !
Wendy Johnston
July 1, 2025
They are scammers.
Got scammed out of my money. Went to the site uploaded my order number and proof that I made this purchase and I have proof in my bank statements that they took my money. Gave me a fake order number that can't be traced they can't find it so yes this pathetic company took my money but that's okay. I just had to be honest obviously these losers needed more money than I do. Terrible terrible company.
Becky T
June 29, 2025
I wish I could leave negative stars
I wish I could leave negative stars. We bought furniture, reclining couch and love seat, from BigLots. Within months the fabric started pulling apart. About a year later the wood in both sets start breaking. We purchased an extended warranty. We weren't eligible for the warranty because BigLots wanted a detailed explanation as to what happened to the furniture. They wouldn't accept the fact the furniture was poorly made.
STEVEN LEVESSEUR
June 8, 2025
I order occur model kit from the site…
I order occur model kit from the site never got anything. the Chinese tracking# stated it was in my mailbox NONONO WRONG. i calledUSPS ask about my packages. need USPS tracking # without they can not help. i ask big lots in Australia , basically NO HELP . it states on Chinese tracking deceived Tony mailbox. But used PAYPAL and i explained NO PROBLEM no get you will get refund. so if you like playing games them try buy but count on your items. Steven levesseur
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