blade-city.com Reviews
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Join 549+ users reviewing Blade City. Read verified ratings and real customer experiences on blade-city.com before you order.
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2.3 / 5
Average user rating
549
Total reviews
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blade-city.com Reviews
Read real experiences from customers of blade-city.com.
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Sebestyén
January 8, 2026
just say you guys ship only into the US
They Lie about shipping internationally.when ur about to pay u can select basicly any country but only USA is available for shipping beacuse if u select any other country it will say "The product in your cart is not available for delivery to your location."
Shawn Smothers
December 31, 2025
This company intentionally puts things…
This company intentionally puts things in pictures of ads they know they don’t have in stock to get people to be interested and than puts in small print they will swap them out. Slow shipping. Dishonest business. Crappy products
Che Hernandez
December 23, 2025
Trash
They sat on my package for over a week before shipping and the product I received is not the one pictured on their website, specifically the cool swords got swapped for lawnmower blades with handles made from electrical tape and shoelaces. After going back and checking the item description on their website, I noticed it describes different items than the ones in the photo except I didn't receive all those either, I'm missing a scythe.
Liam Oestrick
September 12, 2025
Blade city is the way to go 👍❤️
It was in beautiful condition and it came early, it’s also really cheap overall 8.5/10 ❤️
dave
August 22, 2025
i have not received my item and no…
i have not received my item and no cotact from blade city. no one answers their phone and they don't answer emails.
Stewart
May 3, 2025
It's been 23 days and still no…
It's been 23 days and still no delivery, it just says it's in the traveling network but it's been there for 5 days after it had said it's in Massachusetts and left and I live in Connecticut. Terrible customer service, the knives look nice but definitely not worth this headache!
Manny
April 8, 2025
UPDATED (read): DO Your Due Diligence FIRST Before you Take a Chance!
UPDATE: Changed my review to three stars, right in the middle.My order was cancelled and charges reversed on my card. So kudos and thank you to them for that. It did take a negative review here to get action on it but the fact that the main issue was handled and I did not have to fight tooth and nail for it was much appreciated.As I said previously (and this applies to ANY company) do your research before ordering. Read the fine print in regards to shipping. Look at previous reviews and anticipate any potential problems that may arise should you decide to buy something. I really wish I lived in Florida (or someplace close) where they are located because I have to admit, they've got some good prices for some great stuff.If you're able to grab something from them, then you're very lucky.If only the company were as diligent as responding to emails and receiving calls as they are to maintaining their website. I hate to give 1 star reviews as they really represent the lowest of the low. I rarely give them but I am compelled to do this now. If at the very least to get SOME kind of response from them because I know someone from the company lurks here. As an aside, I wish I had done research and looked at reviews about this company before I ordered from them so I will cop to that. I did not do my due diligence. So here goes.I made an order for a couple of knives on March 28 and did not receive any kind of notification that it went through, no verification. So I tried to create an account but was having issues. For some reason, the website kept refreshing to the home page. Anyway, I was finally able to establish an account and view my order. It showed that it went through - verified that there was a charge made to my credit card, but still unfulfilled. I emailed them four days later on April 1 asking for an update. Still no response (although I did get an April Fools email of "your order is confirmed!" along with a faux order number and a surprise discount so... nice touch I guess). They finally responded a week later with the common "we are having issues shipping..." message that I have seen in other reviews here and they asked if I had an alternate address. I responded that I do not and would just like the charges on my card reversed if they are unable to fulfill my order. I sent another follow up three days later and have yet to hear back from them.If you are reading this, if would mean I have sent one more email asking for my charges to be reversed and letting them know I am going to dispute this with the bank. I am genuinely curious as to which will garner a response first, my email to them, or this review here. TIP: Do your research on companies you want to order from, especially those with awesome looking websites, discounts, and slick advertising. The one time I took a chance and did not do it led me here.
kalleaugust
April 2, 2025
it couldnt be sent to my adress
it couldnt be sent to my adress. it just says i should try changind the adress. they dont even give a reason... kinda lost here.
Luke
March 8, 2025
If i could give Blade City more stars I…
If i could give Blade City more stars I would there customer service is top notch and i never had a problem contacting someone when i had questions didn’t have any delays getting my order in a timely manner….
Joshua Taylor
February 26, 2025
Overall good customer service
After a short while I finally got a blade city member to answer and he helped me, he made sure it was shipped as it had been 6 days (bought Friday and's wendsday), overall pretty good. Before I got a reply this was 1 star I changed it as he helped me. They do get mad if you leave one stars tho 😂😂, but again overall pretty good, although I don't think they can count as it's the 6th day not fourth lol
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