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4.2 / 5
Average user rating
162417
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for boots.com.
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Read real experiences from customers of boots.com.
Brands may not incentivize or pay to hide reviews.
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Karen Veevers
February 9, 2026
Not recieved
Mrs E Rosemary Holmes
February 9, 2026
Swift delivery - excellent products. Just disappointed that my orriginal Boots card was not accepted for this purchase - resulting in me now having 2 cards which I have to try and merge
LESLEY Dollin
February 9, 2026
Arriving good time
Harrogate Customer
February 9, 2026
As per usual very very good service.
Julie summers
February 9, 2026
ref - recent purchases.such an easy and enjoyable experience ordering items and browsing on the website.no problems at all and will use again.
Anne Clugston
February 9, 2026
Easy to order always have items I want and delivery very quick.
Amrit Kaur
February 9, 2026
Delivery was very good and as always you can trust in Boots. The toothbrushes were as expected.
Karen Miller
February 9, 2026
Great quick delivery. Love these products and at this price a real bargain
A C
February 9, 2026
I visited the Doncaster store today with my husband to purchase an L'Oréal foundation, as my previous product has been discontinued. Elena, the L'Oréal consultant, provided excellent assistance in selecting the new BB Magic product. She was attentive and delivered outstanding customer service. I am very pleased with my new makeup and highly recommend the Frenchgate store for their polite and helpful staff.
Judith
February 9, 2026
good communicaion delivery as promised
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