boutiquerugs.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 850+ users reviewing BoutiqueRugs.com. Read verified ratings and real customer experiences on boutiquerugs.com before you order.
Related articles
4.4 / 5
Average user rating
850
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for boutiquerugs.com.
Brands may not incentivize or pay to hide reviews.
boutiquerugs.com Reviews
Read real experiences from customers of boutiquerugs.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Nicole Singleton
February 6, 2026
Although I received the wrong rug
Although I received the wrong rug, and Venmo/PayPal made it absolute sheer HELL to get my money credited back into my account (because the ppl that work for Venmo are idiots) Boutiquerugs.com refunded my money and helped me deal with the craziness of Venmo/ PayPal. Thank you Boutiquerugs.com for your service! I am a lady of my word so here is the review I promised.
Rocky Balboa
February 6, 2026
Stay Away
The quality of their rugs is average. Of course they are cheaply priced rugs, but most evey rug needs a rug pad which could double the price. Their return process is frustrating and painstakingly unnecessary. I wouldn't buy a rug from these guys.
Julie Hodges
February 5, 2026
I LOVE this rug so much
I LOVE this rug so much. I had a painting accident and had to replace my existing one, but was so thankful it was still available!
Renee Dial
February 4, 2026
The rug looks as it is shown online
The rug looks as it is shown online. I would recommend a rug pad.
Christy K
February 3, 2026
Buyer beware before you order
Buyer beware! You would think in this day and age that if something was not returnable, it would be listed when you select the item to order not that you’d have to go dig and read through the FAQ document and return process to know if you should order something. I would never have ordered a $30 rug sample if I would’ve known it wasn’t returnable. What’s the point of a sample? I won’t be doing business with this company.Updated review:I originally left a review after learning that rug samples were non-returnable — something I felt should have been made clearer at the point of purchase rather than requiring customers to dig through the returns policy.After my review, Boutique Rugs’ Customer Support Supervisor reached out personally to explain that samples are normally issued with a gift card credit at the time of purchase, which is why they’re considered non-returnable. In my case, there was a technical issue and that credit was never generated.To resolve the situation, they issued me a full refund and also allowed me to keep a $50 gift card as a courtesy — which I appreciated as a first-time customer.While I still think the sample return policy could be made more visible during ordering, I do want to acknowledge their proactive follow-up and willingness to make things right.
Marie
February 3, 2026
Rug are nice overall
Rug are nice overall. The packaging that they were shipped in was not great quality. They came partly opened up and one rug had dirt/dark marks all along the edge. Thicker, more durable plastic wrap or extra layers would protect the rugs better.
Carolyn
February 3, 2026
Great customer service
I have bought many rugs online but this was my first time buying from Boutique Rugs. Customer service was extremely helpful. There are many nice looking rug choices.
Courtney
February 3, 2026
Great customer service
Grateful for the great customer service- it’s making me a returning customer
Haley Friend
February 2, 2026
I accidentally ordered the wrong size…
I accidentally ordered the wrong size rugs and emailed the company immediately! The customer service was exceptional, and although the order had already gone through they had the order returned to store and emailed me multiple times of the process along the way! I was so thankful for their help and how kind they were!
Shelley Dehne
January 29, 2026
Excellent Customer Service!
Rick at the Help Desk made our experience with Boutique Rugs a great one! We appreciate his efficient, courteous help addressing our questions and concerns.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).