breeches.com Reviews
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3.6 / 5
Average user rating
52
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for breeches.com.
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breeches.com Reviews
Read real experiences from customers of breeches.com.
Brands may not incentivize or pay to hide reviews.
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customer
January 12, 2026
The sizing chart link did not work so I…
The sizing chart link did not work so I guessed at sizing. I also erroneously ordered the wrong color. I tried to call within a few hours to change the color but was told the order had already shipped. At this point I had no confirmation of shipping and I did not believe it had shipped. The shipping confirmation arrived 12 hours later. The breeches arrived and were probably 4 sizes too large. I tried "customer service" number several times but only got through via email. The email said I would need to pay for shipping to return and would not budge, despite how their sizing link did not work. I would have returned them for the wrong color, but given the ridiculously large size, I wanted them to cover the shipping. The "customer service" would not budge. I will not order from them again.
Melissa
January 6, 2026
Took a long time to get here
Took a long time to get here. Before they arrived, the price dropped on the boots by @$50. I asked if they would credit my account and they declined. Won’t purchase from them again and have shared this disappointment with my barn. Twenty-six horse owners.
Becky Rutland
December 19, 2025
great quality at a great price
excellent price, quality, packaging, and speed to get them to me. I am very impressed. Thank you!
Nicole
December 13, 2025
No Packaged Arrived, Haven't Received Refund
I placed an order in early September, never received the package, and have been in contact with customer service for 3 months now and have yet to receive my refund. Customer service has been the same response and the response saying it’s going to take 5-6 months to credited me, yet it’s been long past that. I am beginning to think this is a scam.
mudgie paleno
December 11, 2025
Cute and practical
I bought the Lila duffle bag a few months ago for myself, Love it. Well made and so cute. I bought another with a matching stainless steel tumbler for a friends Christmas present. These are awesome.
Samantha Carter
December 9, 2025
Confusing and frustrating customer service
Only shopped because of the BOGO sale. The checkout process was confusing (and I shop online all the time) and it checked me out before I was ready or able to confirm anything (no shipping selections, no payment selections, it just auto-logged me in using shop.com) and didn't apply the BOGO deal. I emailed them immediately and they did respond quickly and canceled the order. What was frustrating is that they sent MANY emails back and forth at first confirming that the items I tried to purchase were eligible for the BOGO deal, that they had a system/website error, apologized, and offered to create a new order and apply the discount. I was thrilled and asked them to do that. Then they responded and said it was only a 1-day deal and that it was no longer valid. We went back and forth a few times and then finally it got escalated and someone else responded saying that the items I wanted to purchase did NOT count for the BOGO discount because they were already at sale prices (which the BOGO deal didn't specify but at least that explains why the discount wasn't applied the first time). I don't plan to purchase from them again (or for a first time)
Cindy P
December 1, 2025
Fast shipping and the riding clothes I…
Fast shipping and the riding clothes I purchased for my granddaughter were gorgeous!! The prices are reasonable as well.
Deborah
November 28, 2025
Clearance sale
Clearance sale, but sizing was seriously wrong. Stuck with an unusable item. Caveat emptor.
Kristen Walters
November 20, 2025
I ordered a blanket for my yearling
I ordered a blanket for my yearling. The blanket is high quality, inexpensive and can quickly. I am very pleased with the service from Breeches.com
name name
November 20, 2025
Affordable horse stuff
Affordable horse stuff. Fast shipping.
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