calm.com Reviews
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1.4 / 5
Average user rating
432
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for calm.com.
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calm.com Reviews
Read real experiences from customers of calm.com.
Brands may not incentivize or pay to hide reviews.
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Rosemary Nelson
April 12, 2026
I think I subscribed to this company…
I think I subscribed to this company site at the end of last year and since January have been trying to cancel the monthly amount they are taking from my bank account!! They said first they were very buy then second wanted more info which I am loathe to provide. I dont see why they just cant stop it!
Austin Y
April 10, 2026
It’s a good product until you need help
I’ve had calm in the past and definitely thought it was worth it. However I purchased my annual subscription through a promotion but it’s not giving me the premium content (even though I paid for it) and I can’t get a response from calm to fix the issue. It’s just an AI chat that doesn’t actually respond to the conversation
Michaela
April 9, 2026
Not worth it, no customized "plan" as promised
I was "sold" on Calm by a promise to create a "plan" for me based on my needs (as determined by my answers to multiple questions). But there was no "plan" or anything tailored/customized to me/my needs, just a ton of playlists and files. I did like the EMDR playlists. But I can get those on YouTube for free, so Calm is definitely not worth the money.
Graham Noble
April 9, 2026
This is a company of expert…
This is a company of EXPERT SCAMMERS...!!first year May 8th 2025, £19.99, load of rubbish arrived.CANCELLED any more renewals afer first month.Heard today that they will be increasing their charges to £49.99 and are taking it out of my bank on May 8th 2026Tried to contact but they believe I am a ROBOT..!!!HAVE HAD TO CANCEL THEM WITH MY BANK
Claire Baiz
April 8, 2026
Abusive Cancellation Policy/Possible Class Action Lawsuit?
Their cancellation policy is intentionally abusive. I cancelled my "free trial" within hours, which was confirmed via email. Days later CALM sent a text at 4 AM confirming my annual subscription: cancellation does not prevent payment. This is fodder for a class action lawsuit.
Craig R
April 2, 2026
Trustworthy
Accidentally left my subscription on after a free trial. It was a good service but not for me personally. I got in touch about a refund and they did so immediately. Very rare in my experience with subscription based apps. Thank you calm!
Diane Ashfield
April 1, 2026
Terrible experience
Terrible experience. Auto-renewed after I'd cancelled and there is no workable refund process on their website. I wish I had read the poor reviews before I started a 1 week trial. Content is not impressive. Frankly, you'd do better with free content available on YouTube. Avoid.
Jenny
April 1, 2026
Stress producing experience
I subscribed to calm and the money left my account immediately. Whenever I opened the app it did not recognise my account and just offered more options for subscribing. I have made many attempts to contact them and have had two auto generated replies telling me how incredibly busy they are and they will get to my account soon. The 30 days is almost up and I can't even request a cancellation of my subscription because at no stage have I received any receipt of money paid. I have contacted my bank but I'm not having much luck there either. Do not trust this company who claim relief for anxiety... they just cause unnecessary stress.
customer
March 31, 2026
Buyer beware
Buyer beware! They are a fraudulent company, taking your money and no account is set up, nor access to one!
CW
March 24, 2026
Not at all Calming
Bought annual subscription and created an account (which was a, faff). App says I have a free account. Logging out and in didn't help. AI Chat bot was worse than useless and said I'd hear from someone by email (but warned is delys). Wish I'd read these reviews first. Will be requesting a refund and if no luck, disputing with credit card. Ironic that the app is called Calm as the customer service leads to rage.
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