carters.com Reviews
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1.3 / 5
Average user rating
158
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for carters.com.
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carters.com Reviews
Read real experiences from customers of carters.com.
Brands may not incentivize or pay to hide reviews.
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Marie
August 8, 2022
DO NOT BUY EVER
Never buy these products off of facebook. There is a laptop that was original $100 and I ordered it because the site seemed completely legit and people seem to order off of it quite a bit. But the person deleted their facebook account shortly after I purchased. It showed up again, the same laptop, at a higher price and a different person selling it. Going to the bank tomorrow to handle it and will never go through it again. If I could, I’d give it no stars.
Stephen Alger
August 3, 2022
Total scam keep clear,ordered a pair of…
Total scam keep clear,ordered a pair of Manchester shoes 6 months ago have sent emails had one reply saying that they were being dispatched load of tosh.Still waiting scrub the one star mistake on my part.
Jannet
July 22, 2022
Online purchase
I purchased some stuff online. One of my items didn’t come, so I reached out to Carter’s to see if I can get a replacement. They told me the item was in stock and that will go ahead and replace it for me. A day later I got an email saying the item is out of stock and got a 20% for next time to use. I tried using the coupon and literally everything is excluded from it. So I wasn’t able to use it on anything. Very frustrating. What’s the point of sending the coupon if the customer cannot use it.
Den Matteo
July 11, 2022
A scam
A scam, these people also traded as Carol & Wilson, it’s fake. They are also on eBay and Pinterest. These sandals are everywhere but it’s a sham. There are no shoes. You also won’t get your money back.
Mr Brian Stubbs
June 22, 2022
Total scam. Ordered shoes in February but not delivered have not replied to enquiries. Do not touch unless you want to loose your money
Total scam. Ordered shoes in February but never delivered, they have not replied to e mails asking for information.
Andy Strachan
June 14, 2022
Not amused
Ordered 2 pairs size 13 shoes on 14/11/21 from Carters online site on Facebook. Money was taken from my account the next day! Was told delivery could be upto 3 weeks. Despite many e-mails the only mail I had off them was to say shipping was running late! To this day I’m £63 down & just going round in circles.
Gary Simmons
June 8, 2022
READ THIS
READ THIS ! I wrote on here before about this shop and it's other variations of this name, it is a scam (as you already know) and your bank should help you out with a refund like mine did. I've written to Shopify many times about this shop and can confirm they are under investigation. Thousands of similar stories this year alone, why they continue to "trade" is a mystery but there they are. Don't buy from there !SCAM !!
Nigel K Thomas
June 1, 2022
Shambolic! A total scam!
DO NOT BUY!This company must be stopped from trading immediately!I ordered a pair of size 12 shoes, and a pair of size 5s in error when I miss-understood an email.I am still waiting for my shoes or a full refund neither look likely to happen.If only I’d taken the time to check this hideous company out before buying I wouldn’t have wasted my time and approx. £55!Carter Shoes are an absolute disgrace!
Martin
May 30, 2022
DO NOT USE THIS COMPANY UNDER ANY…
DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES.TOTAL SCAM.TAKE YOUR NO MONEY AND NO PRODUCT EVER ARRIVES.CAN'T CONTACT BY PHONE.CAN'T CONTACT BY EMAIL. SCUM SCAMMERS. EVEN HAD THE AUDACITY TO CHALLENGE MY MONEY BACK FROM MASTERCARD.
Mr Hanif Sheikh
May 20, 2022
I was totally amazed at the condition…
I was totally amazed at the condition the shoes came in not as advertised. Ever since then been trying to get them picked up and get refund . Still waiting don’t waste your time very poor customer service. Would not recommend to anyone.
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