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Join 168+ users reviewing Casey's General Stores. Read verified ratings and real customer experiences on caseys.com before you order.
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1.9 / 5
Average user rating
168
Total reviews
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caseys.com Reviews
Read real experiences from customers of caseys.com.
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Douglas Braden
March 31, 2026
Completely disorganized
Completely disorganized, placed an order, it was supposed to be ready to pick up in 15 minutes, went in at 15 minutes and the order hadn’t even been started, had to wait an additional 15 minutes before it was ready.
Mike Ellis
March 20, 2026
Kitchen manager acted very…
Kitchen manager acted very unprofessional and racial profiled my wife and myself. Tried telling me all extras come out of her pay check after my wife offered to pay. We are locals and have lived out here for a minute. My wife has worked for county mart across the road for over 5 years, and the way this girl acted is bs. We work hard we every dime we have. This is unexplainable!!!!!!
Richard Black
March 17, 2026
The regional manager for the north Iowa…
The regional manager for the north Iowa stores isn't fair. My wife worked for a store in our town unfortunately things happened to where she was let go or(suspended) my wife was told that after 6 months she could go back to work. She was never called back it's been well over 6 months so she applied at another Casey's in another town. She was told that the regional manager had not approved her application. It seems to me if the regional manager is going to say she can get her job back she should honor that. This manager knows who she is.
Jack Clark
February 24, 2026
Excellent
Excellent made to order pizza using the app.
Karen Tucker
February 24, 2026
I give great pause when giving…
I give great pause when giving advice... especially bad...I recently bought a 2 for 6 on pizza at the Bethany store and was extremely disappointed with ur pizza..I have never in my life used 20 napkins to soak up the grease on my pepperoni...I live in Corydon, we have a store only a year old...but they make the best pizza in these parts..never had to SOAK UP nasty fluid.. sorry
Terry Ross
February 4, 2026
Extremely Unprofessional and Frightening Experience…
I had a very upsetting experience at the Casey’s location in Hamburg, Iowa. As I was walking up to the store, I was on the phone using an earbud. There were two female employees outside smoking near the front doors. Before I even reached the entrance, one of them stepped toward me as if to approach me.I simply smiled while continuing my phone conversation, but she suddenly began yelling at me, accusing me of calling her “stupid,” using profanity, and threatening to physically assault me. She said she was going to “beat my ass.” I was genuinely scared and hurried inside the store to get away from the situation.Once inside, I was shocked to learn that the person who verbally threatened me was the store manager. This behavior was aggressive, intimidating, and completely unacceptable, especially from someone in a management position. I did nothing to provoke this interaction.I did not feel safe at this location and will not be returning. Customers should never be made to fear for their safety, and management should be held to a much higher standard.
Joe Ward
January 21, 2026
Greedy about gravy
I've been getting biscuits and gravy. At Casey's for a long time this morning, I went in and they've put it in a much smaller container so they could use a quarter of the gravy their greed has cost them every morning, I get energy drinks snacks for the day biscuits and gravy and gas anywhere from 45 to $60. I will not be back.I hope you save money on that gravy
Laura
January 18, 2026
This place absolutely sucks
This place absolutely sucks! They wouldn't exchange a faulty propane tank we bought from them. THE MANAGER said there was nothing she could do about it! I will NEVER go there again! We actually went to brookshires in seven points and they exchanged it for us, even though we didn't but it from them. Thank you brookshires. The tempature got down to 21°, and caseys wouldn't do a thing.
Jasmine Carr
January 14, 2026
Because Tracy the manager is a rude and…
Because Tracy the manager is a rude and nasty manager saying I was being racist and no I love my black people I would never but anyways the staff be smoking crystal meth in the bathroom getting high and another staff be taking Klonopins when coming to work and this is on Madison avenue and stop 12 st Tracy you're a mean ugly redneck b**** and for April you fat Looney too b**** I conduct that turn Terrell was doing training in the kitchen that that day and he didn't say nothing about me coming up in there but now y'all are all in trouble for not doing your job this is anonymously since you want to get me in trouble for old threats that was from 2 weeks ago well here now y'all lost your jobs
Jazmine Carr
January 14, 2026
The manager Tracy is a rude nasty…
The manager Tracy is a rude nasty employee so is the employees smoking crystal meth in the bathroom and some employees taking Klonopins before coming to work or taking illegal drugs and passing them out to customers I just wanted to add this to the Survey Too To let them know what is going on thank you at the Madison Ave n Stop 12 Store
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