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chamberlaincoffee.com Reviews

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Join 39+ users reviewing Chamberlaincoffee. Read verified ratings and real customer experiences on chamberlaincoffee.com before you order.

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1.8 / 5

Average user rating

39

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for chamberlaincoffee.com.

Score

1.9

out of 5

Bad

38 Reviews

5

52%

4

3%

3

5%

2

11%

1

29%

Brands may not incentivize or pay to hide reviews.

chamberlaincoffee.com Reviews

Read real experiences from customers of chamberlaincoffee.com.

Brands may not incentivize or pay to hide reviews.

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S

Stephanie “Lucky star” David

March 23, 2026

What a shame !!!!!

The order has been paid without my validation and i contacted IMMEDIATLY the instagràm and sent many mails but they didnt cancel the order and today it has been sent. What a shame !!!!!!! Its a scam !!!!

H

Horlane

March 23, 2026

TERRIBLE CUSTOMER SERVICE.

TERRIBLE CUSTOMER SERVICE.I wanted to buy on the european website, i don’t know what happened but i ended on the american one They charged me 40$ for shipping When i saw on my bank account that they took the money i was VERY upset as they didn’t ask me any validation code to process the payment.I immediately reached out, sent multiple emails , send messages on instagram No one replied Oh yes they replied by email it was an IA.WHAT A SHAME AWFUL, TERRIBLE , NO WORDS

V

Veronica Cibello

November 12, 2025

Horrendous customer service since it's…

Horrendous customer service since it's an AI that is completely unhelpful. I've made an order that never arrived, I've tried multiple times to get through the AI to speak to a REAL PERSON, but I simply can't bypass it. I've made this order months ago and never got my money back nor my order.

P

PowertothePeople

February 27, 2025

Saddest Drink Ever

Tastes like Emma's selling watered down oat milk in a can and calling it cold brew.

N

Nazlı Temiz

December 10, 2024

I love their products and selection

I love their products and selection. If you're looking for a new coffee or matcha to try, give them a chance!

J

Jessica

November 30, 2024

I cant put an order

I cant put an order, tried to contact customer service and all I get are AI generated emails. Elena is probably an AI too.

S

Simon Dus

October 6, 2024

I've waited 3 weeks for receiving my…

I've waited 3 weeks for receiving my coffee...

L

Lauren

September 21, 2024

Bad service

I ordered matcha on the website and after 16 days i didn’t receive my package without any updates, i send an email to ask about my order. They just said it was out of stock so i couldn’t get it anymore. I asked for the refund. WOULD NOT RECOMMEND THIS WEBSITE!!

Y

Yuri

March 24, 2024

I inquired via email regarding delivery…

I inquired via email regarding delivery issue and they stopped reply a week ago. I reached out via Instagram but there’s been no reply also CCUS526563

D

D S

February 7, 2024

Awful experience overall with…

Awful experience overall with Chamberlain Coffee. Product arrived damaged, dirty, and appeared used. Customer Success does not respond for multiple business days, and when they do, it is without a viable resolution. Simply punting responsibilities down the line and without any actual customer service concern or skills. Unacceptable for a company of this size. Judging by the many negative reviews here and their automated responses, I'm not the only one experiencing continued difficulties with Chamberlain Coffee. *************** Hi there,Thank you for reaching out!Due to a high volume of orders and of messages from our customers, we are unfortunately experiencing some delays in our responses.However, please rest assured that we will get back to you as soon as possible.We greatly appreciate your patience!***************

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