cheaptickets.com Reviews
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1.4 / 5
Average user rating
475
Total reviews
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cheaptickets.com Reviews
Read real experiences from customers of cheaptickets.com.
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Carter Rasmussen
January 13, 2026
Fraud
Fraud, Like everyone else here they charge you then call and ask for more and more money, they wanted $800 more and said they would charge me anyway
Katherine G. Kate
December 27, 2025
Was terrified after booking my tickets…
Was terrified after booking my tickets on Cheaptickets and THEN I read the reviews here — I bought tickets for a concert in Vegas through cheaptickets.com but the email came through, with the tickets, from ticketmaster (and at about $50 less than the same tickets on the ticketmaster site). the concert is only on the 31st so I will report back if all went okay, but thus far I have the e-tickets and all looks legit.UPDATE: well, mixed feelings really as we went to the concert, were scanned in fine, but oddly there were people in our seats with the same seat numbers, but the two beside them were free and we sat there, No other seats were free so I am thinking the seats were nudged over by the computer somehow — regardless, they WERE valid upon entry and we saw the show, so no problem in the end with the tickets (John Fogarty at Planet Hollywood in Vegas).
autumn miller
December 10, 2025
Do not use!!!!
Do not use! If I could give 0 stars I would. Made it all the way to Disney world for them to say my tickets had been cancelled but they never contacted me and told me. No email, no nothing. It even showed that I still had vouchers on my account. Freaking sad. Already had my kids a few miles from Disney world ready to go. All they could say was sorry. Had to scrounge up tickets in a hurry. DO NOT USE
sofiane messaoudi
September 13, 2025
Very good customer service excellent…
Very good customer service excellent staff Very helpful
Lukas Jankauskas
August 12, 2025
Great prices but booking changes were…
Great prices but booking changes were complicated and required several calls.
Sarah
August 3, 2025
This company is a fat big liar
This company is a fat big liar. they lie to customers to force them to pay more. What they do and what they say are totally different. I don;t advise people to buy tickets with them. Go everywhere but, CHEAP TICKETS, as the name says it: they are CHEAP, cheap in doing good business, cheap mentality, cheap talk cheap in everything ! they lie to get more money. Not worth it. THEY are good for nothing. people there are other companies out there or go to the airline itself. Cheaptickets i rate them 0/1000
Joel Schmitt
July 20, 2025
Cheapticket agent lied to me so they would not have to help
I used Cheaptickets as an agent to set up a round trip vacation. The airline had to change my flight and when I called to see if I could make other changes they told me I needed to contact my travel agent. I called Cheaptickets and their agent said there was nothing they could do as the airline had already secured my flight ticket. I called the airline back and they told me that my travel agent lied to me. They then proceeded to run it up to management and secure my ticket from Cheaptickets so they could help me correct my return flight. I could tell the Cheapticket agent was in a call center overseas and I believe he lied so he would not have to do the work in helping me out. I will never use Cheaptickets as a travel agent and will recommend that others do not either.
R Ca
July 19, 2025
Dishonest and Incompetent – Never Using Expedia Again
This has been one of the most frustrating and dishonest experiences I’ve ever had with a company.After promising a full refund in writing, Expedia dragged the process out for years with excuse after excuse. And now, after all this time, they suddenly claim they "can't find the booking." This is clearly a tactic to avoid taking responsibility and paying what they owe. I’ve been more than patient, but their customer service is nothing but delays, deflections, and copy-paste apologies.They promise things they don’t deliver, shift blame to the airline, and treat customers like they’re disposable. It’s not just bad service—it’s deceptive.I’ve already started sharing my experience publicly and will continue to do so. Avoid Expedia at all costs.
Firas Al-Share'
July 1, 2025
Horrible service
Horrible service. Lying and gaslighting to customers.
Marrian D.
June 22, 2025
Never again
I’ve been using cheap tickets for the past ten years but I’m never going to use them again. I called customer service to try and change a flight and make sure that I had seats with my five year old daughter but the agent wasn’t understanding what I was asking, kept putting me on hold and then kept coming back with an answer that I didn’t ask for. When I asked to speak to a different agent; she hung up on me. Like I said, I’ve used cheap tickets for all of my flights. Never again.
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