chicsoul.com Reviews
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1.4 / 5
Average user rating
121
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for chicsoul.com.
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chicsoul.com Reviews
Read real experiences from customers of chicsoul.com.
Brands may not incentivize or pay to hide reviews.
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M J
March 4, 2026
Cheap clothing & no refunds
Cheap clothing that does not fit like sizing indicates. They refuse to give refunds when their clothing does not fit and offer a “gift card” when reaching out to customer service. I’ve now wasted $50 because their customer service is so poor!
Lori Martinez
January 24, 2026
DO NOT DO NOT ORDER FROM THIS…
DO NOT DO NOT ORDER FROM THIS COMPANY!!! CLOTHES ARE AWKWARDLY SOWN LOOK NOTHING LIKE IN PICTURES!!! SUPER CHEAP!!! PLEASE PLEASE REVIEW RETURN POLICY. THEY ONLY GIVE STORE CREDIT! THEY WILL NOT GIVE YOU A FULL REFUND! UNFORTUNATELY, I DID NOT REALIZE THAT I WOULD NEVER ORDER FROM THIS COMPANY!!
Roman Dzen
January 12, 2026
Not recommending that store
Not recommending that store. All clothes are not even worth taking in hands
Heather Keener
September 12, 2025
The so called hoodie was a t shirt with…
The so called hoodie was a t shirt with a hood. Cheap material not worth what you pay. Read the refund policy because they charge 8 out of your refund plus you only get store credit so I just flushed 50 down the toilet! HORRIBLE HORRIBLE HORRIBLE DO NOT WASTE YOUR MONEY
Kelly Cox
September 6, 2025
I should have looked at their return…
I should have looked at their return policy first!!! Cost $8-10 to return (and I live in the same town) and you only get store credit! The fabric of one of my items was so cheap I swear it could have been bought at family dollar. Will never order again!!!
NICOLE WHITEHOUSE
July 20, 2025
Oh where do I start
Oh where do I start. Firstly; I am a plus size woman. I am 5’6, 240 LBS I am a 44DD, I have back fat, a love handle. I shop at Torrid, Lane Bryant, and sometimes Target and TJ Maxx when they have good items. If you go on to their website and you don’t look like the woman in the pictures, these clothes will NOT fit you. They are at best XXL or a 1X. Their return policy is horrendous. They only offer a store credit. They charge a fee when you return items. Currently I have lost around $60 in return fees. Once again, if you are bigger than the women in their pictures, their clothes will NOT FIT YOU. Save your money and go to Torrid, who are actually true to size. Chic Soul should be shut down for false advertising. It’s a scam.
Kelly White
June 2, 2025
They used to have cute things
They used to have cute things, I'm not sure what has happened but quality, designs and service are all down. Returns are at a charge. You do not get your money back even if you return immediately only a credit, at diminished value. I waited and waited and chose carefully and I just got my order on credits and it's crap. crap material. Looks like a tent. I do not want to return and lose more money to try to buy something else that is crap. I have things from years back that are nice designs and nice material. What gives?
Kristina Scapardine
May 19, 2025
Why bother offering a freebie
Why offer a freebie with an order when you argue with customers about sending it? Had to fight tooth and nail to send me my freebie that your Facebook page and personal email offered! Been shopping for years but NEVER AGAIN!!!
Stacey Lewis
March 31, 2025
This is a scam
This is a scam! They are thiefs as they take your money, promise goods that don't get delivered. When you chase them, they don't answer emails and the order link stops working after 30 days.You can't report a problem with'shop' less than 30 days and can't submit a complaint without a valid URL.Absolute scam! I'm annoyed I didn't use PayPal as I normally do!
S&C Hoelscher
March 26, 2025
Very cheap clothing. Awful return policy
Very cheap clothing. Most items get holes after 1-2 washes. It is not quality and definitely extremely overpriced. They are taking advantage of the plus sized shoppers who desperately want cute clothing. Avoid this online store! Returns are not free no matter what and they will not refund you full price or anything. Just store credit-minus their crazy fee-to purchase more cheap items that won’t last. So sad. I gave it many chances! This is an in general review for anyone looking to order through them. I have felt this way for many purchases.
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