chilis.com Reviews
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2.3 / 5
Average user rating
200
Total reviews
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chilis.com Reviews
Read real experiences from customers of chilis.com.
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Mike Slee
April 10, 2026
My wife and I were at Chili's in Canon…
My wife and I were at Chili's in Canon City, CO, a couple nights ago. I ordered Cajun chicken/shrimp/pasta. It was totally bland! No hint of any seasoning, let alone Cajun! Disappointed, I took it home. Today I added butter, olive oil, garlic, black pepper, kosher salt, and smoked paprika to it, heated it up. It wasn't Cajun but, at least it has flavor! I won't be goin back to Chili's, any Chili's!
Katrina Collins
April 5, 2026
The food was fantastic!
The food was fantastic!! Our server Elise is very friendly and efficient, her service will definitely bring me back!!
James Berry
April 4, 2026
Overpriced
Overpriced, limited selection, either overcooked or bland. This company should have gone out of business years ago.
Lynasha Young
March 29, 2026
I want to give a special thanks to…
I want to give a special thanks to brandy at the creek location. She was amazing. She saw me standing and did not hesitate to take my order. The transaction was smooth and fast. Thank you brandy we need more people like you
LORNE STODOLA
March 23, 2026
Fixed it
Ordered breakfast at Calgary airport and the pancakes were served undercooked. Told the waitress and she called the manager over who did the right things. Awesome
Lottie Williams
March 18, 2026
Had lunch at the Delray Beach Fl…
Had lunch at the Delray Beach Fl Chili's restaurant today. After paying my check via the kiosk I requested to get the receipt in my text message. The message I received was from lushmaxx whatever that is, but not the receipt. Thanks for your attention in this matter Lottie Williams
Katalina
February 28, 2026
Good experience
Had a great experience only 4 stars because the prices don't reflect the small portions. However the food was good.
Miguel Jose
February 23, 2026
Margarita national day 2-22-26
Margarita national day 2-22-26, ordered the patron special. Was drinking pleanty of super sweet syrup frozen. No tequila patron taste whatsoever. Asked them to take it back and explain why. Ordered a top shelve Ice tea, same sweet syrup and no taste on any of the 4 liquors it normally consist of, ask the waiter if it was top shelf, she said yes. She then got me the manager and I explain again, she said she was going to have it redone with less syrup. Tasted better, not great. Why would I pay top dollar for top shelve to be given syrup instead. You guys keep on getting bad reviews and you will eventually loose your clientele as you just lost me.
Mandy Compton
February 17, 2026
I have been going to the same chili's…
I have been going to the same chili's on 240 and Santa Fe for a few years. I have never had any problems. But when you get these new younger kids getting a job if a customer says they're allergic to something. And y'all bring it to Em, and it has onions on it. Then, y'all send it back to refix it and then it comes back and it has onion in it common sense. Tale, that customer, because now here I am setting in an emergency room. Over an onion, allergic reaction, doing an EpiPen. Because the waitress didn't care, didn't say nothing. And then the manager never called me back, said anything or sorry or nothing. I spent eighty one dollars on valentine's day.I did not get to eat my meal.I did not get to eat nothing at the table.It's a little ridiculous.So that's eighty one dollars that I lost out on training needs to be a little bit more on top.Because your employees that helped me acted like she did not even care. She come to our table 3 times I told her three different times nothing was never said to a manager or nothing was never done. I'm just saying I can't afford to get that every time. So I will find another chili's and hopefully they have more respect. I just hate to leave that one because I like that chili's.
melvin whitten
February 17, 2026
Very poor customer service
Very poor customer service. Smash burger came out raw ( not rare, but very much raw). When we brought this to the waitress attention, suddenly it seemed to be our fault for complaining. Won’t eat at another Chilis, there are much better places that prioritize customer service. I will spend my money in these establishments to help them stay in business. Thanks
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